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Adguard window keeps popping up #859

Closed
1 of 4 tasks
tecumsa opened this issue Jun 17, 2023 · 2 comments
Closed
1 of 4 tasks

Adguard window keeps popping up #859

tecumsa opened this issue Jun 17, 2023 · 2 comments

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@tecumsa
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tecumsa commented Jun 17, 2023

Please answer the following questions for yourself before submitting an issue.

  • I am running the latest version
  • I made sure all content blockers are enabled in Safari settings
  • I checked the documentation and found no answer
  • I checked to make sure that this issue has not already been filed

AdGuard version

1.11.12

Environment

- OS: Ventura 13.4
- Safari version: 16.5 (18615.2.9.11.4)

What filters do you have enabled?

AdGuard Base filter, AdGuard Tracking Protection filter, AdGuard Annoyances filter

Issue Details

Steps to reproduce:

  1. Just wait a few hours
  2. or close the top (laptop) and open again after a few hours

Expected Behavior

AdGuard window should stay closed

Actual Behavior

I close the AdGuard window by clicking on the red dot, after a few hours it will reopen itself.

Screenshots

Screenshot 1: Screenshot 2023-06-17 at 7 49 59 AM

Additional Information

No response

@Versty
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Versty commented Jun 19, 2023

@tecumsa Hi!
Please update to the latest version (1.11.13).

If the issue will persist, follow the steps below to collect and send us the logs:

  1. Wait for the issue to be reproduced and remember the exact time when it happened;
  2. Open the extension settings --> Export logs and system info;
  3. Send the archive to apple@adguard.com, mention in the subject the issue number 853 and the reproduction time.

This issue duplicates #853, so let's continue there.

@tecumsa
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tecumsa commented Jun 20, 2023 via email

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