diff --git a/docs/articles/new-expensify/chat/Expensify-Chat-rooms-for-admins.md b/docs/articles/new-expensify/chat/Expensify-Chat-rooms-for-admins.md new file mode 100644 index 000000000000..ff341d4de68f --- /dev/null +++ b/docs/articles/new-expensify/chat/Expensify-Chat-rooms-for-admins.md @@ -0,0 +1,50 @@ +--- +title: Expensify Chat rooms for admins +description: Use the announce and admins chat rooms +--- +
+ +When a workspace is created, an #announce and #admins chat room is automatically created. + +# #announce + +All Workspace Members can use this room to share or discover important company announcements and have conversations with other members. + +By default, all Workspace Members are allowed to send messages in #announce rooms. However, Workspace Admins can update the permissions to allow only admins to post messages in the #announce room. + +## Update messaging permissions + +To allow only admins to post in an #announce room, + +{% include selector.html values="desktop, mobile" %} + +{% include option.html value="desktop" %} +1. Open the #announce room chat in your inbox. +2. Click the room header. +3. Click **Settings**. +4. Click **Who can post** and select **Admins only**. +{% include end-option.html %} + +{% include option.html value="mobile" %} +1. Open the #announce room chat in your inbox. +2. Tap the room header. +3. Tap **Settings**. +4. Tap **Who can post** and select **Admins only**. +{% include end-option.html %} + +{% include end-selector.html %} + +# #admins + +Only Workspace Admins can access this room to collaborate with the other admins in the workspace. You can also use this space to: +- Chat with your dedicated Expensify Setup Specialist. +- Chat with your Account Manager (if you have a subscription with 10 or more members). +- Review changes made to your Workspace settings (includes changes made by someone on your team, your dedicated Expensify Setup Specialist, or your dedicated Account Manager). + +# FAQs + +**Someone I don’t recognize is in my #admins room for my Workspace.** + +Your #admins room also includes your dedicated Expensify Setup Specialist who will help you onboard and answer your questions. You can chat with them directly from your #admins room. If you have a subscription of 10 or more members, you can chat with your dedicated Account Manager, who is also added to your #admins room for ongoing product support. + +