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[$250] Desktop - Log in - Unable to log in via browser pop-up "Open New Expensify" #45245

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izarutskaya opened this issue Jul 11, 2024 · 13 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@izarutskaya
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izarutskaya commented Jul 11, 2024

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: 9.0.6-0
Reproducible in staging?: Y
Reproducible in production?: N
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

  1. Launch New Expensify desktop app.
  2. Log out if logged in.
  3. Log in to ND on browser.
  4. Refresh ND on browser.
  5. Click Open New Expensify on the pop-up.

Expected Result:

New Expensify desktop app will be logged in.

Actual Result:

New Expensify desktop app is still not logged in.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6538656_1720681647377.20240711_150400.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01df3b8c2e08677d11
  • Upwork Job ID: 1811708185386013955
  • Last Price Increase: 2024-07-12
Issue OwnerCurrent Issue Owner: @hungvu193
@izarutskaya izarutskaya added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. DeployBlocker Indicates it should block deploying the API labels Jul 11, 2024
@melvin-bot melvin-bot bot assigned Julesssss and bfitzexpensify and unassigned Julesssss Jul 11, 2024
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melvin-bot bot commented Jul 11, 2024

Triggered auto assignment to @Julesssss (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jul 11, 2024

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@github-actions github-actions bot added Engineering Hourly KSv2 and removed Daily KSv2 labels Jul 11, 2024
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@izarutskaya
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izarutskaya commented Jul 11, 2024

@bfitzexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

@izarutskaya
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We think this issue might be related to the #vip-vsb

@danieldoglas
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danieldoglas commented Jul 12, 2024

Not a backend deploy blocker

@danieldoglas danieldoglas removed the DeployBlocker Indicates it should block deploying the API label Jul 12, 2024
@Julesssss Julesssss added the External Added to denote the issue can be worked on by a contributor label Jul 12, 2024
@melvin-bot melvin-bot bot changed the title Desktop - Log in - Unable to log in via browser pop-up "Open New Expensify" [$250] Desktop - Log in - Unable to log in via browser pop-up "Open New Expensify" Jul 12, 2024
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melvin-bot bot commented Jul 12, 2024

Job added to Upwork: https://www.upwork.com/jobs/~01df3b8c2e08677d11

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Jul 12, 2024
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melvin-bot bot commented Jul 12, 2024

Triggered auto assignment to Contributor-plus team member for initial proposal review - @hungvu193 (External)

@Julesssss
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Asking for a retest, it sounds similar to our other redirect bugs.

@hungvu193
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I can't reproduce on latest main

@wasxxm
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wasxxm commented Jul 14, 2024

I am not able to reproduce the issue. The desktop app gets logged in.

@kavimuru
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Bug is not reproducible anymore.

fixed.mp4

@Julesssss Julesssss added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment labels Jul 15, 2024
@Julesssss Julesssss removed the Hourly KSv2 label Jul 15, 2024
@Julesssss
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Closing as no longer reproducable

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