From 29e82261ca4af27dfc7a5c79ed1b7ed38fe083d0 Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 5 Nov 2024 12:49:51 -0500 Subject: [PATCH 1/3] [NO QA] Create Expensify-Lounge.md adding back the lounge article to a hidden folder - https://expensify.slack.com/archives/C02QSAC6BJ8/p1730819636906639 https://github.com/Expensify/Expensify/issues/439819 --- docs/Hidden/Expensify-Lounge.md | 64 +++++++++++++++++++++++++++++++++ 1 file changed, 64 insertions(+) create mode 100644 docs/Hidden/Expensify-Lounge.md diff --git a/docs/Hidden/Expensify-Lounge.md b/docs/Hidden/Expensify-Lounge.md new file mode 100644 index 000000000000..09f5c040d503 --- /dev/null +++ b/docs/Hidden/Expensify-Lounge.md @@ -0,0 +1,64 @@ +--- +title: Expensify Lounge +description: Explore the Expensify Lounge - A stylish space to work, relax, and connect. +--- + +The Expensify Lounge is a place where people come to Get Shit Done. With beautiful surroundings, great coffee, and a collaborative community, it's the perfect environment to fuel productivity. Check out this guide on how to make the most of the Expensify Lounge! + +# The Two Rules + +## Rule #1 - Get Shit Done +The Lounge is designed to help you focus, collaborate, and bring your boldest ideas to life. To keep this environment productive, we ask our members to remember: + +- **#focus** - Use the space as it’s intended, without disrupting others. The Lounge is social and collaborative but ultimately meant to support productive work. +- **#urgency** - Remote work is fantastic, but face-to-face collaboration is unmatched. Use the Lounge to meet co-workers in person and drive your projects forward. +- **#results** - Don’t confuse time spent with effort or effort with results. Visualize what you want to accomplish and don’t leave until it’s done. + +## Rule #2 - Don’t Ruin It for Everyone Else +We want the Lounge to be an incredible, ever-evolving space. To achieve this, please follow these guidelines: + +- **#writeitdown** - If you can share knowledge, do it! Write a blog post, document, or post in Expensify Chat to help others learn from your experience. Suggestions to improve the Lounge are always welcome. +- **#showup** - Be fully present when you’re here. Engage with others and collaborate in social spaces. This is a community built to get shit done; the more you contribute, the more you gain. +- **#oneteam** - Inclusivity is a priority. We do not tolerate any form of discrimination. Make an effort to include those who want to join. +- **#nocreeps** - Don’t make others feel uncomfortable with your words or actions. If you feel uncomfortable or notice it happening to someone else, use the escalation process in the FAQ. + +--- + +# How to Use the Expensify Lounge +With these two rules in mind, here’s how to get the most from the Lounge: + +## Rule #1 - Getting Shit Done +- **Order drinks from Concierge** - Contact Concierge here to ask questions or order beverages, and they’ll deliver your order to you. +- **Using an office** - Offices are first-come, first-serve, and ideal for brief calls or meetings. Please keep usage to under an hour. Offices cannot be reserved. +- **Lounge hours** - The Lounge is open from 8am-6pm PT, Monday through Friday, and closed on some major holidays. Check our Google Maps profile for holiday hours. +- **Suggest improvements** - Post any ideas to enhance the Lounge experience in #announce - Expensify Lounge. + +## Rule #2 - Not Ruining It for Everyone Else +- **Offices are for calls** - Only use an office if you have a call or meeting, and try to keep it under an hour. +- **Respect others** - Avoid being too loud or distracting while others work. When collaborating in Expensify Chat, be respectful and maintain a positive environment. +- **Stay home if you’re sick** - If you’re feeling unwell, please skip the Lounge or wear a mask in public areas. +- **If you see something, say something** - If you feel uncomfortable or notice others in discomfort, notify Concierge. In Expensify Chat, you can also use our moderation tools (outlined in the FAQ). + +We’re thrilled to have you here to live richly, have fun, and help save the world with us. Now, go enjoy the Expensify Lounge, and let’s Get Shit Done! + +--- + +# FAQ + +## What is Concierge? +Concierge is our automated system that answers member questions in real-time. Local lounge questions are routed to the Lounge’s Concierge. Message Concierge for drink requests or general inquiries—they’ll handle it for you! + +## Who is invited to the Expensify Lounge? +Everyone is invited! Whether you’re a current customer or just need a productive space, we’d love to have you. + +## How do I escalate something that’s making me or someone else uncomfortable? +In Expensify Chat, use the escalation feature to flag messages as: + +- **Spam or Inconsiderate**: This sends a whisper to the sender and flags the message. These flags are visible to all users but not reviewed by Concierge. +- **Intimidating or Bullying**: The message is hidden and reviewed. If confirmed, it will remain hidden, and we’ll communicate the violation to the sender. +- **Harassment or Assault**: The message is hidden immediately, and our team reviews it. The sender receives a warning, and Concierge may block the user if needed. + +In person, please notify Concierge with your lounge location, and they’ll escalate the issue accordingly. + +## Where are other Expensify Lounge locations? +Currently, we only have the San Francisco Lounge, but stay tuned for more locations coming soon! From 6497eef13d24dddcdb228eab7d70446f251973b1 Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 5 Nov 2024 13:18:21 -0500 Subject: [PATCH 2/3] Update docs/Hidden/Expensify-Lounge.md Co-authored-by: Cole --- docs/Hidden/Expensify-Lounge.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/Hidden/Expensify-Lounge.md b/docs/Hidden/Expensify-Lounge.md index 09f5c040d503..6584e3960245 100644 --- a/docs/Hidden/Expensify-Lounge.md +++ b/docs/Hidden/Expensify-Lounge.md @@ -43,7 +43,7 @@ We’re thrilled to have you here to live richly, have fun, and help save the wo --- -# FAQ +{% include faq-begin.md %} ## What is Concierge? Concierge is our automated system that answers member questions in real-time. Local lounge questions are routed to the Lounge’s Concierge. Message Concierge for drink requests or general inquiries—they’ll handle it for you! From 4ff3464fe095f52e2084e503971f1b8297187287 Mon Sep 17 00:00:00 2001 From: maddylewis <38016013+maddylewis@users.noreply.github.com> Date: Tue, 5 Nov 2024 13:18:33 -0500 Subject: [PATCH 3/3] Update docs/Hidden/Expensify-Lounge.md Co-authored-by: Cole --- docs/Hidden/Expensify-Lounge.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/docs/Hidden/Expensify-Lounge.md b/docs/Hidden/Expensify-Lounge.md index 6584e3960245..716040ba2078 100644 --- a/docs/Hidden/Expensify-Lounge.md +++ b/docs/Hidden/Expensify-Lounge.md @@ -62,3 +62,5 @@ In person, please notify Concierge with your lounge location, and they’ll esca ## Where are other Expensify Lounge locations? Currently, we only have the San Francisco Lounge, but stay tuned for more locations coming soon! +{% include faq-end.md %} +