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SUPPORT.md

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Support Information

  • Due to the heavy customization requirements of external cloud resources and BIG-IP configurations in these solutions, F5 cannot provide technical support for deploying, customizing, or troubleshooting the templates themselves.
  • Issues found with the templates deployed as-is should be reported via a GitHub issue.
  • The various underlying products and components used in the solutions located here are F5-supported (for example: F5 BIG-IP Virtual Edition, F5 BIG-IP Runtime Init, Automation Toolchain extensions, and Cloud Failover Extension (CFE)).
  • For help with authoring & support for custom CST2 templates, we recommend engaging F5 Professional Services (PS).

Providing feedback on F5 cloud templates

  • Use the Issues link on the GitHub menu bar in this repository for items such as enhancement or feature requests and non-urgent bug fixes. Tell us as much as you can about what you found and how you found it.
  • Contact us at solutionsfeedback@f5.com for general feedback or enhancement requests.