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Blank screen accessing specific game page (Chicory: A Colorful Tale) #785

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AdrienLombard opened this issue Dec 16, 2021 · 3 comments
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bug:confirmed Something isn't working. fixed upstream

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@AdrienLombard
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AdrienLombard commented Dec 16, 2021

IMPORTANT! Do not erase this template!

Is this a game issue? If YES please use our Discord to get help.

Open here only issues with Heroic like: Heroic doesn't open, some button is out of place, Heroic closes unexpectedly, installs got interrupted, etc.

Try to get help on our Wiki first: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Troubleshooting

Describe the bug
Blank screen when specifically clicking on "Chicory: A Colorful Tale" in my library

Add Logs

[22664:1216/105437.815730:INFO:CONSOLE(2)] "TypeError: Cannot read properties of undefined (reading 'length')", source: file:///opt/Heroic/resources/app.asar/build/static/js/3.a346c093.chunk.js (2)
[22664:1216/105437.818530:INFO:CONSOLE(1)] "Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'length')", source: file:///opt/Heroic/resources/app.asar/build/static/js/5.99c8c3e0.chunk.js (1)

To Reproduce
Steps to reproduce the behavior:

  1. Start Heroic
  2. Go to Library with filter set to "All"
  3. Click on "Chicory: A Colorful Tale" entry (not the install button)
  4. Screen goes blank

Expected behavior
Game page should appear

Screenshots
https://i.ibb.co/nfZXfvD/Capture-d-cran-de-2021-12-16-10-57-35.png

Desktop (please complete the following information):

  • OS: Manjaro Linux
  • Heroic Version: 1.10.3
  • Game: Chicory: A Colorful Tale
  • Wine/Proton version: Wine 6.23
  • Hardware specs (RAM, CPU, GPU): 32GB, AMD Ryzen 7 5700G

Additional context
The problem does not seem to exist on any other game of my library.
If I click the "install" button of Chicory directly from the library, it seems to install correctly
I tried to delete ~/.config/heroic and ~/.config/legendary as suggested in the troubleshooting section of the wiki, without success.

@flavioislima
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Did commit a possible fix to it. So should be fixed on next release.

@AdrienLombard
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The problem doesn't seem to be solved by the new release, but the error message in the logs slightly changed. Created issue #831 for the new error.

@moocow1452
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Seems to be a recurring issue in 2.14.1, I made a discord bug but found this issue after some searching.

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Labels
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