diff --git a/app/models/miq_request.rb b/app/models/miq_request.rb
index 03f57cf437ba..1710d034a2ca 100644
--- a/app/models/miq_request.rb
+++ b/app/models/miq_request.rb
@@ -1,9 +1,14 @@
 class MiqRequest < ApplicationRecord
   extend InterRegionApiMethodRelay
 
-  ACTIVE_STATES = %w(active queued)
+  ACTIVE_STATES = %w(active queued).freeze
   REQUEST_UNIQUE_KEYS = %w(id state status created_on updated_on type).freeze
 
+  CANCEL_STATE_REQUESTED  = "cancel_requested".freeze
+  CANCEL_STATE_PROCESSING = "canceling".freeze
+  CANCEL_STATE_FINISHED   = "canceled".freeze
+  CANCEL_STATES           = [CANCEL_STATE_REQUESTED, CANCEL_STATE_PROCESSING, CANCEL_STATE_FINISHED].freeze
+
   belongs_to :source,            :polymorphic => true
   belongs_to :destination,       :polymorphic => true
   belongs_to :requester,         :class_name  => "User"
@@ -14,7 +19,7 @@ class MiqRequest < ApplicationRecord
 
   alias_attribute :state, :request_state
 
-  serialize   :options, Hash
+  serialize :options, Hash
 
   default_value_for(:message)       { |r| "#{r.class::TASK_DESCRIPTION} - Request Created" }
   default_value_for :options,       {}
@@ -23,8 +28,14 @@ class MiqRequest < ApplicationRecord
   default_value_for :status,        'Ok'
   default_value_for :process,       true
 
+  include ReservedMixin
+  reserve_attribute :cancel_state, :string
+
   validates_inclusion_of :approval_state, :in => %w(pending_approval approved denied), :message => "should be 'pending_approval', 'approved' or 'denied'"
   validates_inclusion_of :status,         :in => %w(Ok Warn Error Timeout Denied)
+  validates :cancel_state, :inclusion => { :in        => CANCEL_STATES,
+                                           :allow_nil => true,
+                                           :message   => "should be one of #{CANCEL_STATES.join(", ")}" }
 
   validate :validate_class, :validate_request_type
 
@@ -54,17 +65,18 @@ class MiqRequest < ApplicationRecord
 
   scope :created_recently,    ->(days_ago)   { where("miq_requests.created_on > ?", days_ago.days.ago) }
   scope :with_approval_state, ->(state)      { where(:approval_state => state) }
+  scope :with_cancel_state,   ->(state)      { where(:cancel_state => state) }
   scope :with_type,           ->(type)       { where(:type => type) }
   scope :with_request_type,   ->(type)       { where(:request_type => type) }
   scope :with_requester,      ->(id)         { where(:requester_id => User.with_same_userid(id).collect(&:id)) }
 
   MODEL_REQUEST_TYPES = {
-    :Automate       => {
+    :Automate => {
       :AutomationRequest => {
         :automation => N_("Automation")
       }
     },
-    :Service        => {
+    :Service  => {
       :MiqProvisionConfiguredSystemRequest => {
         :provision_via_foreman => N_("%{config_mgr_type} Provision") % {:config_mgr_type => ui_lookup(:ui_title => 'foreman')}
       },
@@ -199,8 +211,7 @@ def build_request_event(event_name)
     )
 
     {'EventStream::event_stream' => event_obj.id,
-     :event_stream_id            => event_obj.id
-    }
+     :event_stream_id            => event_obj.id}
   end
 
   def call_automate_event(event_name, synchronous: false)
@@ -432,6 +443,11 @@ def execute
   end
 
   def create_request_tasks
+    if cancel_requested?
+      do_cancel
+      return
+    end
+
     # Quota denial will result in automate_event_failed? being true
     return if automate_event_failed?("request_starting")
 
@@ -589,12 +605,30 @@ def cancel
     raise _("Cancel operation is not supported for #{self.class.name}")
   end
 
+  def cancel_requested?
+    cancel_state == CANCEL_STATE_REQUESTED
+  end
+
   def canceling?
-    false
+    cancel_state == CANCEL_STATE_PROCESSING
+  end
+
+  def canceled?
+    cancel_state == CANCEL_STATE_FINISHED
   end
 
   private
 
+  def do_cancel
+    update_attributes(:cancel_state => CANCEL_STATE_PROCESSING)
+    cancel_cleanup
+    update_attributes(:cancel_state => CANCEL_STATE_FINISHED, :request_state => "finished", :status => "Error", :message => "Request is canceled by user.")
+    _log.info("Request #{description} is canceled by user.")
+  end
+
+  def cancel_cleanup
+  end
+
   def clean_up_keys_for_request_task
     req_task_attributes = attributes.dup
     (req_task_attributes.keys - MiqRequestTask.column_names + REQUEST_UNIQUE_KEYS).each { |key| req_task_attributes.delete(key) }
diff --git a/app/models/miq_request_task.rb b/app/models/miq_request_task.rb
index d09f0747c47a..d4455f9e4fc7 100644
--- a/app/models/miq_request_task.rb
+++ b/app/models/miq_request_task.rb
@@ -24,6 +24,17 @@ class MiqRequestTask < ApplicationRecord
 
   include MiqRequestMixin
   include TenancyMixin
+  include ReservedMixin
+  reserve_attribute :cancel_state, :string
+
+  CANCEL_STATE_REQUESTED  = "cancel_requested".freeze
+  CANCEL_STATE_PROCESSING = "canceling".freeze
+  CANCEL_STATE_FINISHED   = "canceled".freeze
+  CANCEL_STATES           = [CANCEL_STATE_REQUESTED, CANCEL_STATE_PROCESSING, CANCEL_STATE_FINISHED].freeze
+
+  validates :cancel_state, :inclusion => { :in        => CANCEL_STATES,
+                                           :allow_nil => true,
+                                           :message   => "should be one of #{CANCEL_STATES.join(", ")}" }
 
   def approved?
     if miq_request.class.name.include?('Template') && miq_request_task
@@ -208,8 +219,16 @@ def cancel
     raise _("Cancel operation is not supported for #{self.class.name}")
   end
 
+  def cancel_requested?
+    cancel_state == MiqRequestTask::CANCEL_STATE_REQUESTED
+  end
+
   def canceling?
-    false
+    cancel_state == MiqRequestTask::CANCEL_STATE_PROCESSING
+  end
+
+  def canceled?
+    cancel_state == MiqRequestTask::CANCEL_STATE_FINISHED
   end
 
   private
diff --git a/app/models/service_template_provision_request.rb b/app/models/service_template_provision_request.rb
index 87fedbf22b61..7ccf8f062665 100644
--- a/app/models/service_template_provision_request.rb
+++ b/app/models/service_template_provision_request.rb
@@ -25,6 +25,11 @@ class ServiceTemplateProvisionRequest < MiqRequest
   include MiqProvisionQuotaMixin
 
   def process_service_order
+    if cancel_requested?
+      do_cancel
+      return
+    end
+
     case options[:cart_state]
     when ServiceOrder::STATE_ORDERED
       ServiceOrder.order_immediately(self, requester)
diff --git a/app/models/service_template_transformation_plan_request.rb b/app/models/service_template_transformation_plan_request.rb
index 2026f136a4ac..7e18a48142ea 100644
--- a/app/models/service_template_transformation_plan_request.rb
+++ b/app/models/service_template_transformation_plan_request.rb
@@ -25,12 +25,7 @@ def approve_vm(vm_id)
   end
 
   def cancel
-    options['cancel_requested'] = true
-    save!
+    update_attributes(:cancel_state => MiqRequest::CANCEL_STATE_REQUESTED)
     miq_request_tasks.each(&:cancel)
   end
-
-  def canceling?
-    options['cancel_requested']
-  end
 end
diff --git a/app/models/service_template_transformation_plan_task.rb b/app/models/service_template_transformation_plan_task.rb
index ba3db4794723..3f8396921fdc 100644
--- a/app/models/service_template_transformation_plan_task.rb
+++ b/app/models/service_template_transformation_plan_task.rb
@@ -103,12 +103,7 @@ def transformation_log_queue(userid = nil)
   end
 
   def cancel
-    options['cancel_requested'] = true
-    save!
-  end
-
-  def canceling?
-    options['cancel_requested']
+    update_attributes(:cancel_state => MiqRequestTask::CANCEL_STATE_REQUESTED)
   end
 
   private
diff --git a/spec/models/service_template_transformation_plan_request_spec.rb b/spec/models/service_template_transformation_plan_request_spec.rb
index 69887b9b657b..663d137358c5 100644
--- a/spec/models/service_template_transformation_plan_request_spec.rb
+++ b/spec/models/service_template_transformation_plan_request_spec.rb
@@ -38,4 +38,24 @@
       expect(ServiceResource.find_by(:resource => vms[0]).status).to eq(ServiceResource::STATUS_APPROVED)
     end
   end
+
+  context "gets cancel request" do
+    it "gets cancel_requested request" do
+      request.cancel
+      expect(request.cancel_state).to eq(MiqRequest::CANCEL_STATE_REQUESTED)
+      expect(request.cancel_requested?).to be_truthy
+      expect(request.canceling?).to be_falsey
+      expect(request.canceled?).to be_falsey
+    end
+
+    it "calls do_cancel" do
+      request.cancel
+
+      request.send(:do_cancel)
+      expect(request.cancel_state).to eq(MiqRequest::CANCEL_STATE_FINISHED)
+      expect(request.request_state).to eq('finished')
+      expect(request.status).to eq('Error')
+      expect(request.message).to eq('Request is canceled by user.')
+    end
+  end
 end
diff --git a/spec/models/service_template_transformation_plan_task_spec.rb b/spec/models/service_template_transformation_plan_task_spec.rb
index 12130dcdf10d..dad1727fe007 100644
--- a/spec/models/service_template_transformation_plan_task_spec.rb
+++ b/spec/models/service_template_transformation_plan_task_spec.rb
@@ -196,5 +196,13 @@
         expect(vm).to be_is_tagged_with("migrated", :ns => "/managed", :cat => "transformation_status")
       end
     end
+
+    describe '#cancel' do
+      it 'catches cancel state' do
+        task.cancel
+        expect(task.cancel_state).to eq(MiqRequestTask::CANCEL_STATE_REQUESTED)
+        expect(task.cancel_requested?).to be_truthy
+      end
+    end
   end
 end