diff --git a/app/models/service/dialog_properties.rb b/app/models/service/dialog_properties.rb
index 0611128ca92..65ef86a4eb7 100644
--- a/app/models/service/dialog_properties.rb
+++ b/app/models/service/dialog_properties.rb
@@ -17,8 +17,13 @@ def apply_dialog_settings
       retires_in_days
       retires_in_hours
     ).each do |field_name|
-      dialog_field_name = "dialog_service_#{field_name}"
-      send(dialog_field_name, dialog_options[dialog_field_name]) if dialog_options.key?(dialog_field_name)
+      begin
+        dialog_field_name = "dialog_service_#{field_name}"
+        dialog_field_value = dialog_options[dialog_field_name]
+        send(dialog_field_name, dialog_field_value) if dialog_options.key?(dialog_field_name)
+      rescue => err
+        _log.error("Error setting key [#{dialog_field_name}] with value [#{dialog_field_value.inspect}] error: [#{err}]")
+      end
     end
   end
 
diff --git a/spec/models/service/dialog_properties_spec.rb b/spec/models/service/dialog_properties_spec.rb
index aa180d5aed3..265b5d819d3 100644
--- a/spec/models/service/dialog_properties_spec.rb
+++ b/spec/models/service/dialog_properties_spec.rb
@@ -35,4 +35,28 @@
         .to eq('test description from dialog')
     end
   end
+
+  context 'service retires_on' do
+    it 'without empty options hash' do
+      expect(Service.create(:name => 'test').retires_on).to be_nil
+    end
+
+    # it 'with empty dialog options' do
+    #   expect(Service.create(:name        => 'test',
+    #                         :description => 'test description',
+    #                         :options     => {:dialog => {}}).description)
+    #     .to eq('test description')
+    # end
+
+    it 'with dialog option dialog_service_description' do
+      time = Time.new(2017, 12, 1, 0, 0, 0, 0)
+      Timecop.freeze(time) do
+        expect(Service.create(:name    => 'test',
+                              :options => {
+                                :dialog => {'dialog_service_retires_on' => time.to_s}
+                              }).retires_on)
+          .to eq(time)
+      end
+    end
+  end
 end