ServiceInsight says trial has ended even though a valid license is installed

[mauroservienti]

Symptoms

When you have two licenses stored in HKLM and HKCU where one might be expired, ServiceInsight reports you don't have a valid license to run the application. This may also happen because of the way license is installed into the register as license imported via ServiceInsight is stored in a different location than the license imported via ServiceControl Management Utility.

Who's affected

Everyone migrating from a Trial License and if you use ServiceControl Management Utility to import the license.

The workaround was to create a License registry key, with a proper license under HKEY_CURRENT_USER\SOFTWARE\ParticularSoftware

[HEskandari]

This issue is resolved in #580. We're now looking for a valid, unexpired license under both HKLM and HKCU. The release will be out soon.