diff --git a/docs-v2/pages/_meta.json b/docs-v2/pages/_meta.json index bf97266119978..7dc17dc96f00f 100644 --- a/docs-v2/pages/_meta.json +++ b/docs-v2/pages/_meta.json @@ -70,9 +70,6 @@ } } }, - "workspaces-and-credits-faq": { - "display": "children" - }, "abuse": { "display": "children" }, diff --git a/docs-v2/pages/privacy-and-security/_meta.json b/docs-v2/pages/privacy-and-security/_meta.json index 85be1e4e815af..88848ee49f5a6 100644 --- a/docs-v2/pages/privacy-and-security/_meta.json +++ b/docs-v2/pages/privacy-and-security/_meta.json @@ -1,5 +1,6 @@ { "index": "Privacy and Security", "best-practices": "Security best-practices", + "hipaa": "HIPAA compliance", "pgp-key": "PGP key" } diff --git a/docs-v2/pages/privacy-and-security/hipaa.mdx b/docs-v2/pages/privacy-and-security/hipaa.mdx new file mode 100644 index 0000000000000..a1d51447a9196 --- /dev/null +++ b/docs-v2/pages/privacy-and-security/hipaa.mdx @@ -0,0 +1,38 @@ +# HIPAA compliance + +Pipedream can [sign Business Associate Addendums (BAAs)](#signing-a-business-associate-addendum) for covered entities or business associates intending to pass PHI to Pipedream. We can also provide a third-party SOC 2 report detailing our HIPAA-related controls. + +## HIPAA-eligible services + +- [Workflows](/workflows) +- [Event sources](/sources) +- [Data stores](/data-stores) +- [Destinations](/destinations) + +### Ineligible services + +Any service not listed in the [HIPAA-eligible services](#hipaa-eligible-services) section is not eligible for use with PHI under HIPAA. Please reach out to [Pipedream support](https://pipedream.com/support) if you have questions about a specific service. + +The following services are explicitly not eligible for use with PHI under HIPAA. + +- [v1 workflows](/migrate-from-v1) +- [File stores](/file-stores) + +## Your obligations as a customer + +If you are a covered entity or business associate under HIPAA, you must ensure that [you have a BAA in place with Pipedream](#signing-a-business-associate-addendum) before passing PHI to Pipedream. + +You must also ensure that you are using Pipedream in a manner that complies with HIPAA. This includes: + +- You may only use [HIPAA-eligible services](#hipaa-eligible-services) to process or store PHI +- You may not include PHI in Pipedream resource names, like the names of projects or workflows + +## Signing a Business Associate Addendum + +Pipedream is considered a Business Associate under HIPAA regulations. If you are a Covered Entity or Business Associate under HIPAA, you must have a Business Associate Agreement (BAA) in place with Pipedream before passing PHI to Pipedream. This agreement is an addendum to our standard terms, and outlines your obligations as a customer and Pipedream's obligations as a Business Associate under HIPAA. + +Please request a BAA by visiting [https://pipedream.com/support](https://pipedream.com/support). + +## Requesting information on HIPAA controls + +Please request compliance reports from [https://pipedream.com/support](https://pipedream.com/support). Pipedream can provide a SOC 2 Type II report covering Security controls, and a SOC 2 Type I report for Confidentiality and Availability. In 2025, Pipedream plans to include Confidentiality and Availability controls in our standard Type II audit. \ No newline at end of file diff --git a/docs-v2/pages/privacy-and-security/index.mdx b/docs-v2/pages/privacy-and-security/index.mdx index e54ed92eb7c54..b0a3736f9cd9c 100644 --- a/docs-v2/pages/privacy-and-security/index.mdx +++ b/docs-v2/pages/privacy-and-security/index.mdx @@ -46,6 +46,10 @@ When you [delete your account](/user-settings/#delete-account), Pipedream delete If you need to delete data on behalf of one of your users, you can delete the event data yourself in your workflow or event source (for example, by deleting the events, or by removing the data from data stores). Your customer event data is automatically deleted from Pipedream subprocessors. +### HIPAA + +Pipedream can sign Business Associate Addendum (BAAs) for customers intending to pass PHI to Pipedream. We can also provide a third-party SOC 2 report detailing our HIPAA-related controls. See our [dedicated HIPAA docs](/privacy-and-security/hipaa) for more details. + ## Hosting Details Pipedream is hosted on the [Amazon Web Services](https://aws.amazon.com/) (AWS) platform in the `us-east-1` region. The physical hardware powering Pipedream, and the data stored by our platform, is hosted in data centers controlled and secured by AWS. You can read more about AWS’s security practices and compliance certifications [here](https://aws.amazon.com/security/). diff --git a/docs-v2/pages/workspaces-and-credits-faq/_meta.json b/docs-v2/pages/workspaces-and-credits-faq/_meta.json deleted file mode 100644 index 5e6a93c3a56e9..0000000000000 --- a/docs-v2/pages/workspaces-and-credits-faq/_meta.json +++ /dev/null @@ -1,5 +0,0 @@ -{ - "index": { - "display": "hidden" - } -} diff --git a/docs-v2/pages/workspaces-and-credits-faq/index.mdx b/docs-v2/pages/workspaces-and-credits-faq/index.mdx deleted file mode 100644 index 1b7aa89f16047..0000000000000 --- a/docs-v2/pages/workspaces-and-credits-faq/index.mdx +++ /dev/null @@ -1,55 +0,0 @@ -# Workspaces, Credits, and Other New Features for Pipedream Orgs - -We're excited to announce a new set of foundational changes and features! In short — orgs are now [workspaces](/workspaces), invocations are now [credits](/pricing/#credits), and you have access to new features: [free source invocations](/pricing/#source-credit-usage), unlimited team members, and more. - - - -## Orgs are now workspaces - -We've renamed organizations to [workspaces](/workspaces), which is more consistent with the language other products use. Anywhere you used to see references to "organizations", you'll now see "workspaces". - -## Invocations are now credits - -Pipedream previously charged for invocations (number of workflow executions), but not on compute time (how long your executions run). We've combined these into a single metric: [credits](/pricing/#credits). Your workspace now has a default credit limit of 50,000 credits per month, an increase of 30,000 credits a month from the Team plan. - -## Source invocations are now free - -Previously, workflows often cost two invocations: one to run your source, and another for the workflow. Now, [most source executions are free](/pricing/#source-credit-usage), and you'll only be charged credits for workflow executions. - -## The Team plan is now the Advanced plan - -As a part of this rollout, we've released new paid plans, and are automatically upgrading your org to the Advanced Plan. We're grateful to have you as an early customer, and **we're honoring your old price for the next 12 months. You should see no impact to your monthly bill with this change**. If you do, please reach out to `support@pipedream.com`. In 12 months, your workspace will move to the standard Advanced plan pricing: currently $149 / month for 50,000 credits, $0.0004 per extra credit. - -### What's on the Advanced plan? - -You have access to everything on the Team plan, including: - -- 50,000 credits per month, 30,000 more than the Team plan -- Support for annual plans at 33% off the monthly price — you can change to an annual plan after we convert your org to a workspace -- 5 team members by default, $50 / user / month for extra users ($30 for annual plans) -- [Auto-retry](/workflows/settings/#auto-retry-errors) on workflow errors -- Slack error notifications - -A GitHub integration, folders to organize workflows, and other features are coming soon. - -## The Pro plan is now the Basic plan - -As part of this rollout, we've released new paid plans and are automatically upgrading your existing Pro plan to the Basic Plan. We're grateful to have you as an early customer, and **we're honoring your old price for the next 12 months. You should see no impact on your monthly bill with this change**. If you do, please reach out to `support@pipedream.com`. In 12 months, your workspace will move to the standard Basic plan pricing: currently $29 / month for 10,000 credits, $0.0008 per extra credit. - -### What's in the Basic plan? - -You have access to everything you had in the Pro plan. A GitHub integration, folders to organize workflows, and other features are coming soon. - -### Why the plan / pricing changes? - -Overall, we try to price our products far below the value we are providing, and try to do right by the existing customers who helped us get to where we are. - -We developed our old pricing when we first launched organizations, and had limited functionality. Today, we offer: - -- Better collaboration in workspaces -- Thousands of integrated apps, triggers, and actions -- Support for Node.js, Python, Go, and Bash -- Data stores, concurrency and execution controls, and automatic retry for failed executions. -- We'll be launching a GitHub integration, extended event history, warm workers, looping and branching, and much more this year. - -Our goal is to build a product that our customers feel is wildly underpriced for the value we are providing, and we are working every day to make that happen. If there are areas in which our product isn’t delivering, please reach out anytime at `support@pipedream.com`. diff --git a/docs-v2/vercel.json b/docs-v2/vercel.json index 8755b77120529..92d65d5e46360 100644 --- a/docs-v2/vercel.json +++ b/docs-v2/vercel.json @@ -261,6 +261,10 @@ { "source": "/docs/workflows/built-in-functions", "destination": "/docs/workflows/flow-control" + }, + { + "source": "/docs/workspaces-and-credits-faq", + "destination": "https://pipedream.com/pricing" } ] }