diff --git a/docs/support.mdx b/docs/support.mdx
index 4d3a5273115..20cf0f0906f 100644
--- a/docs/support.mdx
+++ b/docs/support.mdx
@@ -10,6 +10,7 @@ description: How to find answers to questions or problems you encounter while us
 
 Members of the IBM Quantum™ Network can reach out to IBM Quantum Support if they have technical difficulties, questions, or concerns. Ask your administrator or IBM® representative for IBM Quantum Support contact information.
 
+Pay-As-You-Go users can open a case in the IBM Cloud® Support Center by following [this link](https://cloud.ibm.com/unifiedsupport/cases/form), and choosing 'Qiskit Runtime' from the Topic field.
 
 ## Qiskit