diff --git a/scripts/test/Znuny4OTOBOEscalationSuspend/EscalationSuspendLoop.t b/scripts/test/Znuny4OTOBOEscalationSuspend/EscalationSuspendLoop.t index c6fd0e9822..e1add62b57 100644 --- a/scripts/test/Znuny4OTOBOEscalationSuspend/EscalationSuspendLoop.t +++ b/scripts/test/Znuny4OTOBOEscalationSuspend/EscalationSuspendLoop.t @@ -39,6 +39,16 @@ my $TicketObject = $Kernel::OM->Get('Kernel::System::Ticket'); my $QueueObject = $Kernel::OM->Get('Kernel::System::Queue'); my $TimeObject = $Kernel::OM->Get('Kernel::System::Time'); +# for this script activate the default EscalationSuspendStates +$ConfigObject->Set( + Key => 'EscalationSuspendStates', + Value => [ + 'pending auto close+', + 'pending auto close-', + 'pending reminder', + ], +); + # Disable transaction mode for escalation index ticket event module my $TicketEventModulePostConfig = $ConfigObject->Get('Ticket::EventModulePost'); my $EscalationIndexName = '9990-EscalationIndex';