From 60321bf5a130af92a253aff5918d7ec88f53f184 Mon Sep 17 00:00:00 2001 From: admin Date: Wed, 22 Oct 2025 12:44:02 -0700 Subject: [PATCH] =?UTF-8?q?feat(idea):=20PulseAid=20=E2=80=94=20Real-Time?= =?UTF-8?q?=20Community=20Care=20Intelligence=20Network=20by=20@kayoeservi?= =?UTF-8?q?cenow?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- ...posal_333ede30c3f4f210873e7cec05013197.xml | 48 +++++++++++++++++++ 1 file changed, 48 insertions(+) create mode 100644 95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_333ede30c3f4f210873e7cec05013197.xml diff --git a/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_333ede30c3f4f210873e7cec05013197.xml b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_333ede30c3f4f210873e7cec05013197.xml new file mode 100644 index 00000000..52d4a76a --- /dev/null +++ b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_333ede30c3f4f210873e7cec05013197.xml @@ -0,0 +1,48 @@ + + + cure + + yes + PulseAid would transform how communities deliver care and support by bringing speed, visibility, and intelligence into every response.

+
  1. Faster Response Time: By automating alerts and matching cases to nearby NGOs or volunteers, emergency assistance can be delivered up to 40% faster than manual coordination.
  2. Smarter Collaboration: Connects multiple NGOs, hospitals, and volunteers on one platform, eliminating duplicate efforts and ensuring resources reach the right people.
  3.  Data Driven Decisions: Real-time dashboards help organizations see where help is needed most, improving planning and funding allocation.
  4. Improved Community Wellbeing: Early detection of crises and timely interventions reduce harm and save lives, building trust and resilience within vulnerable communities.
+

PulseAid shifts NGO response from reactive to proactive, making care predictable, coordinated, and measurable.

+

 

]]> + Every day, communities face silent emergencies a sick child without access to care, an elderly person living alone, a volunteer group overwhelmed by requests for help. +Nonprofit organizations and social workers want to respond faster, but their efforts are often scattered across spreadsheets, phone calls, and disconnected systems. +This lack of coordination means that critical needs go unseen, resources overlap, and people in real distress wait too long for the help they deserve. +There’s an urgent need for a real-time intelligence system that can connect care providers, volunteers, and local communities in one network turning scattered data into actionable care when it matters most. + PulseAid — Real-Time Community Care Intelligence Network + How do you envision the ideal solution to this  problem? +

 

+

Which ServiceNow products or capabilities would be used?

+

The ideal PulseAid solution would function as a unified crisis coordination and case management platform built on ServiceNow. It would bring together NGOs, healthcare responders, and volunteers into one connected ecosystem where information, alerts, and actions flow seamlessly.

+
  • ServiceNow Case Management To automatically create and assign “care cases” whenever a community alert or emergency report is logged.
  •  Field Service Management (FSM) To deploy and track on-ground volunteers and resources in real time.
  •  Performance Analytics To measure response times, resource utilization, and impact metrics across multiple NGOs and regions.
  • Integration Hub  To connect external systems like SMS alerts, social platforms, and community apps for quick communication.
  •  AI Search & Virtual Agent To help NGOs and citizens get instant answers, report emergencies, or find available support channels using natural language.
+

PulseAid would be built to ensure transparency, coordination, and accountability, turning ServiceNow into a social impact powerhouse that helps communities heal faster and stronger.

+

 

+

 

+
+

Are there any technical dependencies for the proposed solution?

+

ServiceNow Dependencies:

+
  • Now Platform App Engine for building the core PulseAid workflow and case management modules.
  • ServiceNow Integration Hub for connecting to external NGO and government systems through REST APIs.
  • Flow Designer for automating health case escalation, volunteer assignments, and response notifications.
  • Performance Analytics for real-time health trend tracking and visualization.
+

 External Dependencies:

+
  • APIs from local and global health organizations (e.g., WHO, UNICEF) for verified outbreak and resource data.
  • Mobile or SMS gateway integration to reach field workers in remote areas with low internet access.
  • Cloud hosting and data storage for large-scale case tracking and analytics.
+

 

+
+

What challenges would you foresee in implementing this idea?

+

Implementing PulseAid could face several challenges:

+
  • Data Accuracy and Verification: Ensuring that health and community reports submitted by volunteers or citizens are valid and not duplicated.
  • Integration Complexity: Connecting the system with multiple NGO and government data sources may require extensive API coordination and compliance checks.
  • Infrastructure Limitations: Some rural areas may lack reliable internet access, which can affect real-time data submission and communication.
  • User Adoption: Encouraging NGOs and field workers to adopt and consistently use the system may require training and awareness campaigns.
  • Data Privacy and Security: Safeguarding sensitive health and community data while adhering to international data protection standards.
]]> + submitted + x_snc_hack4good_0_hack4good_proposal + admin + 2025-10-22 19:42:58 + 333ede30c3f4f210873e7cec05013197 + 1 + PulseAid — Real-Time Community Care Intelligence Network + 95b5d2b7938832108543b2597bba109c + + 95b5d2b7938832108543b2597bba109c + x_snc_hack4good_0_hack4good_proposal_333ede30c3f4f210873e7cec05013197 + admin + 2025-10-22 19:43:00 + +