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A support queue doesn't have a subscribe feature which will send an email to all subscribers if a new item was placed into the queue, like threads have. This is easier for support personnel, because they then don't have to poll the queues.
The text was updated successfully, but these errors were encountered:
A support queue doesn't have a subscribe feature which will send an email to all subscribers if a new item was placed into the queue, like threads have. This is easier for support personnel, because they then don't have to poll the queues.
The text was updated successfully, but these errors were encountered: