In this project, we designed an intelligent chatbot called ‘SIA Assist’, that can be primarily used to obtain information on all aspects of Singapore’s Changi Airport in a more efficient and responsive way that accommodates for differences in syntax of questioning grammar but is still able to return a relevant response based on keywords in the query via Natural Language Processing (NLP).
Our proposed chatbot shows true effectiveness when the system has access to user’s travel information so that his responses can be personalised - either by integrating the chatbot with an airline application or obtaining his travel information in some other form.
The above image illustrates the achitecture used in the project.
| Full Name | Student ID | Contribution | |
|---|---|---|---|
| Akshay Sachdeva | A0198532W | Project idea, Web scraping, Backend code, Dialogflow Configuration, Project Report, Testing | e0402073@u.nus.edu |
| Aniket Mohan Arasanipalai | A0198481N | Project idea, Web scraping, Project Report, Video Recording, Dialogflow Configuration, Testing | e0402022@u.nus.edu |
| Srikar Namburu | A0198490N | Project idea, Web scraping, Backend code, User Guide, Dialogflow Configuration, Testing, Logo Design | e0402031@u.nus.edu |
| Vishaag Suriyanarayanan | A0198504X | Project idea, Bot Architecture, Backend code, User Guide, Video editing, Dialogflow Configuration,Testing | e0402045@u.nus.edu |
