diff --git a/apiserver/paasng/paasng/bk_plugins/pluginscenter/itsm_adaptor/utils.py b/apiserver/paasng/paasng/bk_plugins/pluginscenter/itsm_adaptor/utils.py
index 077fccf558..6b756434d3 100644
--- a/apiserver/paasng/paasng/bk_plugins/pluginscenter/itsm_adaptor/utils.py
+++ b/apiserver/paasng/paasng/bk_plugins/pluginscenter/itsm_adaptor/utils.py
@@ -37,6 +37,7 @@
     PluginRelease,
     PluginVisibleRange,
 )
+from paasng.bk_plugins.pluginscenter.models.instances import is_release_strategy_organization_changed
 
 if typing.TYPE_CHECKING:
     from paasng.bk_plugins.pluginscenter.models.instances import ItsmDetail
@@ -58,7 +59,7 @@ def submit_create_approval_ticket(pd: PluginDefinition, plugin: PluginInstance,
 
     # 组装提单数据,包含插件的基本信息
     basic_fields = _get_basic_fields(pd, plugin)
-    title_fields = [{"key": "title", "value": f"插件[{plugin.id}]创建审批"}]
+    title_fields = [{"key": "title", "value": f"插件[{plugin.name}]创建审批"}]
     fields = basic_fields + title_fields
 
     # 提交 itsm 申请单据
@@ -80,7 +81,7 @@ def submit_online_approval_ticket(pd: PluginDefinition, plugin: PluginInstance,
     # 组装提单数据,包含插件的基本信息和版本信息
     basic_fields = _get_basic_fields(pd, plugin)
     advanced_fields = _get_advanced_fields(pd, plugin, version)
-    title_fields = [{"key": "title", "value": f"插件[{plugin.id}]上线审批"}]
+    title_fields = [{"key": "title", "value": f"插件[{plugin.name}]上线审批"}]
     fields = basic_fields + advanced_fields + title_fields
 
     # 查询上线审批服务ID
@@ -131,11 +132,12 @@ def submit_canary_release_ticket(
 
     # 组装提单数据,包含插件的基本信息和灰度发布信息
     basic_fields = _get_basic_fields(pd, plugin)
-    title_fields = [{"key": "title", "value": f"插件[{plugin.id}]灰度发布审批"}]
+    title_fields = [{"key": "title", "value": f"插件[{plugin.name}]灰度发布审批"}]
     itsm_fields = basic_fields + title_fields + canary_fields
 
-    service_name = release_strategy.get_itsm_service_name()
+    service_name = release_strategy.get_itsm_service_name(is_release_strategy_organization_changed(version))
     service_id = ApprovalService.objects.get(service_name=service_name).service_id
+
     # 灰度审批是由插件的管理员审批，需要单独添加审批字段
     if release_strategy.strategy == ReleaseStrategy.GRAY:
         plugin_admins = members_api.fetch_role_members(plugin, PluginRole.ADMINISTRATOR)
@@ -196,7 +198,7 @@ def submit_visible_range_ticket(
 
     # 组装提单数据,包含插件的基本信息、可见范围修改前的值，修改后的值
     basic_fields = _get_basic_fields(pd, plugin)
-    title_fields = [{"key": "title", "value": f"插件[{plugin.id}]可见范围修改审批"}]
+    title_fields = [{"key": "title", "value": f"插件[{plugin.name}]可见范围修改审批"}]
     fields = basic_fields + title_fields + visible_range_fields
 
     # 提交 itsm 申请单据
diff --git a/apiserver/paasng/paasng/bk_plugins/pluginscenter/models/instances.py b/apiserver/paasng/paasng/bk_plugins/pluginscenter/models/instances.py
index 4109b6978b..b915705fa3 100644
--- a/apiserver/paasng/paasng/bk_plugins/pluginscenter/models/instances.py
+++ b/apiserver/paasng/paasng/bk_plugins/pluginscenter/models/instances.py
@@ -403,12 +403,13 @@ class PluginReleaseStrategy(AuditedModel):
     organization = models.JSONField(verbose_name="组织架构", blank=True, null=True)
     itsm_detail: Optional[ItsmDetail] = ItsmDetailField(default=None, null=True)
 
-    def get_itsm_service_name(self):
+    def get_itsm_service_name(self, is_organization_changed: bool) -> str:
         """根据发布策略的设置获取对应的 ITSM 审批流程"""
         if self.strategy == constants.ReleaseStrategy.FULL:
             return ApprovalServiceName.CODECC_FULL_RELEASE_APPROVAL
 
-        if self.organization:
+        # 灰度范围包括了组织且组织信息变更了，则需要上级审批
+        if self.organization and is_organization_changed:
             return ApprovalServiceName.CODECC_ORG_GRAY_RELEASE_APPROVAL
         return ApprovalServiceName.CODECC_GRAY_RELEASE_APPROVAL
 
@@ -519,3 +520,26 @@ def get_display_text(self):
         if self.specific:
             return f"{username} {action_text} {self.specific} {subject_text}"
         return f"{username} {action_text}{subject_text}"
+
+
+def is_release_strategy_organization_changed(release: PluginRelease) -> bool:
+    """检查发布策略的组织是否变更"""
+
+    # 如果没有最新的发布策略，返回 True
+    latest_release_strategy = release.latest_release_strategy
+    if not latest_release_strategy:
+        return True
+
+    # 找到倒数第二的发布策略
+    try:
+        second_release_strategy = release.release_strategies.exclude(id=latest_release_strategy.id).latest("created")
+    except release.release_strategies.model.DoesNotExist:
+        # 如果找不到倒数第二个策略，返回 True
+        return True
+
+    # 获取两个发布策略的组织 ID 集合
+    latest_org_ids = {s["id"] for s in latest_release_strategy.organization}
+    second_org_ids = {s["id"] for s in second_release_strategy.organization}
+
+    # 前后两个组织的 ID 不完全相等
+    return latest_org_ids != second_org_ids