From e21e61b46efdb01b4c5178d8d2f6baf50ed0e3c9 Mon Sep 17 00:00:00 2001 From: markzegarelli Date: Thu, 7 Nov 2024 16:11:45 -0800 Subject: [PATCH 1/2] update paragraph --- .../views/partials/session-replay/_sr-web-mismatch.antlers.html | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html b/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html index e4f18016d..f60a3e891 100644 --- a/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html +++ b/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html @@ -1,7 +1,7 @@ {{markdown}} ### Replay length and session length don't match -In some scenarios, the length of a replay may exceed the time between the `[Amplitude] Start Session` and `[Amplitude] End Session` events. This happens when a user closes the `[Amplitude] End Session` occurs, but before the Browser SDK and Session Replay plugin can process it. When the user visits that page again, the SDK and plugin process the event and send it to Amplitude, along with the replay. You can verify this scenario occurs if you see a discrepancy between the `End Session Client Event Time` and the `Client Upload Time`. +In some scenarios, the length of a replay may exceed the time between the `[Amplitude] Start Session` and `[Amplitude] End Session` events. This happens when a user closes their browser or browser tab and `[Amplitude] End Session` occurs, but the Browser SDK and Session Replay plugin haven't processed it. When the user visits that page again, the SDK and plugin process the event and send it to Amplitude, along with the replay. You can verify this scenario occurs if you see a discrepancy between the `End Session Client Event Time` and the `Client Upload Time`. Session replays may not appear in Amplitude due to: From cc133ccb9703e6a88ac89d8f018745474da04606 Mon Sep 17 00:00:00 2001 From: markzegarelli Date: Mon, 11 Nov 2024 09:25:22 -0800 Subject: [PATCH 2/2] Update resources/views/partials/session-replay/_sr-web-mismatch.antlers.html Co-authored-by: SpencerFleury <159941756+SpencerFleury@users.noreply.github.com> --- .../views/partials/session-replay/_sr-web-mismatch.antlers.html | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html b/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html index f60a3e891..e3c5a03c6 100644 --- a/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html +++ b/resources/views/partials/session-replay/_sr-web-mismatch.antlers.html @@ -1,7 +1,7 @@ {{markdown}} ### Replay length and session length don't match -In some scenarios, the length of a replay may exceed the time between the `[Amplitude] Start Session` and `[Amplitude] End Session` events. This happens when a user closes their browser or browser tab and `[Amplitude] End Session` occurs, but the Browser SDK and Session Replay plugin haven't processed it. When the user visits that page again, the SDK and plugin process the event and send it to Amplitude, along with the replay. You can verify this scenario occurs if you see a discrepancy between the `End Session Client Event Time` and the `Client Upload Time`. +In some scenarios, the length of a replay may exceed the time between the `[Amplitude] Start Session` and `[Amplitude] End Session` events. This happens when a user closes their browser or browser tab and `[Amplitude] End Session` occurs, but the Browser SDK and Session Replay plugin haven't yet processed it. When the user visits that page again, the SDK and plugin process the event and send it to Amplitude, along with the replay. You can verify this scenario occurs if you see a discrepancy between the `End Session Client Event Time` and the `Client Upload Time`. Session replays may not appear in Amplitude due to: