diff --git a/clients/client-connect/src/commands/DescribeContactCommand.ts b/clients/client-connect/src/commands/DescribeContactCommand.ts
index 6c3705daa39c..9eea70bf8e66 100644
--- a/clients/client-connect/src/commands/DescribeContactCommand.ts
+++ b/clients/client-connect/src/commands/DescribeContactCommand.ts
@@ -62,7 +62,7 @@ export interface DescribeContactCommandOutput extends DescribeContactResponse, _
  * //     Id: "STRING_VALUE",
  * //     InitialContactId: "STRING_VALUE",
  * //     PreviousContactId: "STRING_VALUE",
- * //     InitiationMethod: "INBOUND" || "OUTBOUND" || "TRANSFER" || "QUEUE_TRANSFER" || "CALLBACK" || "API" || "DISCONNECT" || "MONITOR",
+ * //     InitiationMethod: "INBOUND" || "OUTBOUND" || "TRANSFER" || "QUEUE_TRANSFER" || "CALLBACK" || "API" || "DISCONNECT" || "MONITOR" || "EXTERNAL_OUTBOUND",
  * //     Name: "STRING_VALUE",
  * //     Description: "STRING_VALUE",
  * //     Channel: "VOICE" || "CHAT" || "TASK",
diff --git a/clients/client-connect/src/commands/GetCurrentUserDataCommand.ts b/clients/client-connect/src/commands/GetCurrentUserDataCommand.ts
index aec4394d190a..80ec2ee6738e 100644
--- a/clients/client-connect/src/commands/GetCurrentUserDataCommand.ts
+++ b/clients/client-connect/src/commands/GetCurrentUserDataCommand.ts
@@ -121,7 +121,7 @@ export interface GetCurrentUserDataCommandOutput extends GetCurrentUserDataRespo
  * //         { // AgentContactReference
  * //           ContactId: "STRING_VALUE",
  * //           Channel: "VOICE" || "CHAT" || "TASK",
- * //           InitiationMethod: "INBOUND" || "OUTBOUND" || "TRANSFER" || "QUEUE_TRANSFER" || "CALLBACK" || "API" || "DISCONNECT" || "MONITOR",
+ * //           InitiationMethod: "INBOUND" || "OUTBOUND" || "TRANSFER" || "QUEUE_TRANSFER" || "CALLBACK" || "API" || "DISCONNECT" || "MONITOR" || "EXTERNAL_OUTBOUND",
  * //           AgentContactState: "INCOMING" || "PENDING" || "CONNECTING" || "CONNECTED" || "CONNECTED_ONHOLD" || "MISSED" || "ERROR" || "ENDED" || "REJECTED",
  * //           StateStartTimestamp: new Date("TIMESTAMP"),
  * //           ConnectedToAgentTimestamp: new Date("TIMESTAMP"),
diff --git a/clients/client-connect/src/models/models_0.ts b/clients/client-connect/src/models/models_0.ts
index 9a616e2e2919..3a241c238e66 100644
--- a/clients/client-connect/src/models/models_0.ts
+++ b/clients/client-connect/src/models/models_0.ts
@@ -256,6 +256,7 @@ export const ContactInitiationMethod = {
   API: "API",
   CALLBACK: "CALLBACK",
   DISCONNECT: "DISCONNECT",
+  EXTERNAL_OUTBOUND: "EXTERNAL_OUTBOUND",
   INBOUND: "INBOUND",
   MONITOR: "MONITOR",
   OUTBOUND: "OUTBOUND",
diff --git a/codegen/sdk-codegen/aws-models/connect.json b/codegen/sdk-codegen/aws-models/connect.json
index 00c1ade17669..665f8aad4c16 100644
--- a/codegen/sdk-codegen/aws-models/connect.json
+++ b/codegen/sdk-codegen/aws-models/connect.json
@@ -3783,6 +3783,12 @@
           "traits": {
             "smithy.api#enumValue": "MONITOR"
           }
+        },
+        "EXTERNAL_OUTBOUND": {
+          "target": "smithy.api#Unit",
+          "traits": {
+            "smithy.api#enumValue": "EXTERNAL_OUTBOUND"
+          }
         }
       }
     },