Udemy videos do not play with Shields OFF

[Brandon-T]

Description

Steps to Reproduce

1. Go to https://www.udemy.com/the-complete-javascript-course/learn/lecture/5869076#overview
2. Hit play on the video
3. Infinite Loop (video doesn't play and console gets spammed)
4. Console shows:

    VIDEOJS: WARN: Problem encountered with the current HLS playlist. HLS request errored at URL: HTTPS://h.udemycdn-a.com/851712/13059092/2018-06-20_14-09-58-c0ee9005191996b8b7a78bca8a0d912a/hls/hls_480/aa00ace74f03aa29f7b4bd0558ea42ff3b427.ts Switching to another playlist.
   

5. Chrome & Firefox doesn't have this issue and console doesn't log these warnings in both.
6. Disable Shields (shields down, you're browsing this site without privacy protection...): It still happens.
7. Enable ALL cookies in "Global Shield Defaults" and refresh the page.. The site will load.

To reproduce the issue multiple times, clear your cookies and try the steps above.

Actual result:

Expected result:

It should load the page with "Shields Down" and not force the user to disable "Global Shields".

Reproduces how often:

Easily Reproduced.

Brave version (brave://version info)

Brave	0.66.101 Chromium: 75.0.3770.142 (Official Build) (64-bit)
Revision	8d93477bd18154c67a70a67019cb8032382c55dd-refs/branch-heads/3770@{#1160}
OS	Mac OS X
JavaScript	V8 7.5.288.30
Flash	(Disabled)
User Agent	Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.142 Safari/537.36
Command Line	/Applications/Brave Browser.app/Contents/MacOS/Brave Browser --enable-dom-distiller --disable-domain-reliability --disable-chrome-google-url-tracking-client --no-pings --enable-features=NewExtensionUpdaterService,DesktopPWAWindowing --disable-features=LookalikeUrlNavigationSuggestionsUI,AutofillServerCommunication,AudioServiceOutOfProcess,DefaultEnableOopRasterization,UnifiedConsent,AutofillSaveCardSignInAfterLocalSave,NetworkService,TranslateUI --flag-switches-begin --flag-switches-end
Executable Path	/Applications/Brave Browser.app/Contents/MacOS/Brave Browser
Profile Path	/Users/*******/Library/Application Support/BraveSoftware/Brave-Browser/Default

Version/Channel Information:

Not sure what this means but happens on every version of Brave.

• Can you reproduce this issue with the current release?
• Can you reproduce this issue with the beta channel?
• Can you reproduce this issue with the dev channel?
• Can you reproduce this issue with the nightly channel?

Yes. Can reproduce on all of the above.

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields? - No.
• Does the issue resolve itself when disabling Global Shields? - Yes.
• Does the issue resolve itself when disabling Brave Rewards? - No.
• Is the issue reproducible on the latest version of Chrome? - No.

Miscellaneous Information:

[kjozwiak]

CCing @ryanbr. Mind taking a look at this when you have some time? Thanks!

[ryanbr]

Just Allow all cookies, that should fix it.

[Brandon-T]

@ryanbr

Shields off (video loads indefinitely, console spams):

All Cookies allowed (video loads indefinitely, console spams):

Shields are off.. even if I choose Allow All Cookies from the drop down menu, it does not work..

It only works when chosen from the global shields! :(

If we have to turn it off globally to get it to work, then the menu option is broken?

[ryanbr]

Re-tested it in Brave Release, (thanks Jimmy for the login).

https://secure.fanboy.co.nz/gif/udemy.gif

Seems to work

[ryanbr]

I did notice 3rd-party device recognition being hit, does allowing all devices help?

[wejesuss]

I am also having this problem, I tried everything, but just changing the browser worked.

[ryanbr]

I am also having this problem, I tried everything, but just changing the browser worked.

Do you have brave://settings/?search=widevine enabled? (Maybe disable, restart browser and then re-enable widevine)

Have had report extensions causing issues (Chrome dark mode?) on udemy also. @wejesuss

[wejesuss]

I am also having this problem, I tried everything, but just changing the browser worked.

Do you have brave://settings/?search=widevine enabled? (Maybe disable, restart browser and then re-enable widevine)

Have had report extensions causing issues (Chrome dark mode?) on udemy also. @wejesuss

I do not have widevine enabled, but it's strange because a few days ago the udemy website was working fine with widevine disabled and it stopped working suddenly, I think that something changed on udemy website.

[ryanbr]

Yeah, something may've changed. But I was troubleshooting udemy a few days back and noticed widevine is being used by the site now

[ryanbr]

Is it working for you @Brandon-T ? (if you enable widevine)

[ryanbr]

Closing ticket, Widevine just needs to be enabled here.