From 9d1ace7dedf9c7de07347dbd4a53878c71ad3e8e Mon Sep 17 00:00:00 2001 From: Lydia Xie <lydia.xie@braze.com> Date: Mon, 5 Aug 2024 11:47:14 -0700 Subject: [PATCH 1/2] BD-3294 --- .../campaigns/building_campaigns/conversion_events.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md b/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md index 64e274bd025..f1d3f619262 100644 --- a/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md +++ b/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md @@ -27,6 +27,8 @@ The primary conversion event is the first event added during the campaign or Can - Determine the window when revenue is calculated for the campaign or Canvas. - Adjust message distributions for campaigns and Canvases using [Intelligent Selection][5]. +Note if messages are aborted using the Liquid `abort` tag, only the users who go through variants are potentially aborted. This means the messages to users who go through the control group won't be aborted, which may lead to skewed conversion percentages across variants and control groups. As a workaround, use [segmentation]({{site.baseurl}}/user_guide/engagement_tools/segments/creating_a_segment) to target your users at campaign and Canvas entry. + ## Step 1: Create a campaign with conversion tracking [Create a campaign]({{site.baseurl}}/user_guide/engagement_tools/campaigns/building_campaigns/creating_campaign) for your desired messaging channel. After setting up your campaign's messages and schedule, you'll have the option to add up to four conversion events for tracking. From 78bd45cd7c862f4b8da84fb70ba0f23f7b217d8c Mon Sep 17 00:00:00 2001 From: Lydia Xie <87040416+lydia-xie@users.noreply.github.com> Date: Mon, 5 Aug 2024 12:16:18 -0700 Subject: [PATCH 2/2] Update _docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md Co-authored-by: Rachel Feinberg <135255868+rachel-feinberg@users.noreply.github.com> --- .../campaigns/building_campaigns/conversion_events.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md b/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md index f1d3f619262..4cdd1f924dc 100644 --- a/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md +++ b/_docs/_user_guide/engagement_tools/campaigns/building_campaigns/conversion_events.md @@ -27,7 +27,9 @@ The primary conversion event is the first event added during the campaign or Can - Determine the window when revenue is calculated for the campaign or Canvas. - Adjust message distributions for campaigns and Canvases using [Intelligent Selection][5]. -Note if messages are aborted using the Liquid `abort` tag, only the users who go through variants are potentially aborted. This means the messages to users who go through the control group won't be aborted, which may lead to skewed conversion percentages across variants and control groups. As a workaround, use [segmentation]({{site.baseurl}}/user_guide/engagement_tools/segments/creating_a_segment) to target your users at campaign and Canvas entry. +{% alert note %} +If messages are aborted using the Liquid `abort` tag, only the users who go through variants are potentially aborted. This means the messages to users who go through the control group won't be aborted, which may lead to skewed conversion percentages across variants and control groups. As a workaround, use [segmentation]({{site.baseurl}}/user_guide/engagement_tools/segments/creating_a_segment) to target your users at campaign and Canvas entry. +{% endalert %} ## Step 1: Create a campaign with conversion tracking