diff --git a/src/main/java/org/zendesk/client/v2/Zendesk.java b/src/main/java/org/zendesk/client/v2/Zendesk.java
index f2f964a1..e43bf591 100644
--- a/src/main/java/org/zendesk/client/v2/Zendesk.java
+++ b/src/main/java/org/zendesk/client/v2/Zendesk.java
@@ -48,6 +48,7 @@
 import org.zendesk.client.v2.model.Brand;
 import org.zendesk.client.v2.model.Comment;
 import org.zendesk.client.v2.model.ComplianceDeletionStatus;
+import org.zendesk.client.v2.model.CustomTicketStatus;
 import org.zendesk.client.v2.model.DeletedTicket;
 import org.zendesk.client.v2.model.Field;
 import org.zendesk.client.v2.model.Forum;
@@ -641,6 +642,11 @@ public Iterable<ComplianceDeletionStatus> getComplianceDeletionStatuses(long use
         handleList(ComplianceDeletionStatus.class, "compliance_deletion_statuses"));
   }
 
+  public Iterable<CustomTicketStatus> getCustomTicketStatuses() {
+    return new PagedIterable<>(
+        tmpl("/custom_statuses.json"), handleList(CustomTicketStatus.class, "custom_statuses"));
+  }
+
   public Iterable<Ticket> getUserCCDTickets(long userId) {
     return new PagedIterable<>(
         tmpl("/users/{userId}/tickets/ccd.json").set("userId", userId),
diff --git a/src/main/java/org/zendesk/client/v2/model/CustomTicketStatus.java b/src/main/java/org/zendesk/client/v2/model/CustomTicketStatus.java
new file mode 100644
index 00000000..f811524a
--- /dev/null
+++ b/src/main/java/org/zendesk/client/v2/model/CustomTicketStatus.java
@@ -0,0 +1,192 @@
+package org.zendesk.client.v2.model;
+
+import com.fasterxml.jackson.annotation.JsonIgnoreProperties;
+import com.fasterxml.jackson.annotation.JsonProperty;
+import java.io.Serializable;
+import java.util.Date;
+
+/** https://developer.zendesk.com/api-reference/ticketing/tickets/custom_ticket_statuses/ */
+@JsonIgnoreProperties(ignoreUnknown = true)
+public class CustomTicketStatus implements Serializable {
+
+  private static final long serialVersionUID = 1L;
+
+  private Long id;
+  private boolean active;
+  private String description;
+
+  @JsonProperty("agent_label")
+  private String agentLabel;
+
+  @JsonProperty("created_at")
+  private Date createdAt;
+
+  @JsonProperty("end_user_description")
+  private String endUserDescription;
+
+  @JsonProperty("end_user_label")
+  private String endUserLabel;
+
+  @JsonProperty("raw_agent_label")
+  private String rawAgentLabel;
+
+  @JsonProperty("raw_description")
+  private String rawDescription;
+
+  @JsonProperty("raw_end_user_description")
+  private String rawEndUserDescription;
+
+  @JsonProperty("raw_end_user_label")
+  private String rawEndUserLabel;
+
+  @JsonProperty("status_category")
+  private String statusCategory;
+
+  @JsonProperty("updated_at")
+  private Date updatedAt;
+
+  public Long getId() {
+    return id;
+  }
+
+  public void setId(Long id) {
+    this.id = id;
+  }
+
+  public boolean isActive() {
+    return active;
+  }
+
+  public void setActive(boolean active) {
+    this.active = active;
+  }
+
+  public String getDescription() {
+    return description;
+  }
+
+  public void setDescription(String description) {
+    this.description = description;
+  }
+
+  public String getAgentLabel() {
+    return agentLabel;
+  }
+
+  public void setAgentLabel(String agentLabel) {
+    this.agentLabel = agentLabel;
+  }
+
+  public Date getCreatedAt() {
+    return createdAt;
+  }
+
+  public void setCreatedAt(Date createdAt) {
+    this.createdAt = createdAt;
+  }
+
+  public String getEndUserDescription() {
+    return endUserDescription;
+  }
+
+  public void setEndUserDescription(String endUserDescription) {
+    this.endUserDescription = endUserDescription;
+  }
+
+  public String getEndUserLabel() {
+    return endUserLabel;
+  }
+
+  public void setEndUserLabel(String endUserLabel) {
+    this.endUserLabel = endUserLabel;
+  }
+
+  public String getRawAgentLabel() {
+    return rawAgentLabel;
+  }
+
+  public void setRawAgentLabel(String rawAgentLabel) {
+    this.rawAgentLabel = rawAgentLabel;
+  }
+
+  public String getRawDescription() {
+    return rawDescription;
+  }
+
+  public void setRawDescription(String rawDescription) {
+    this.rawDescription = rawDescription;
+  }
+
+  public String getRawEndUserDescription() {
+    return rawEndUserDescription;
+  }
+
+  public void setRawEndUserDescription(String rawEndUserDescription) {
+    this.rawEndUserDescription = rawEndUserDescription;
+  }
+
+  public String getRawEndUserLabel() {
+    return rawEndUserLabel;
+  }
+
+  public void setRawEndUserLabel(String rawEndUserLabel) {
+    this.rawEndUserLabel = rawEndUserLabel;
+  }
+
+  public String getStatusCategory() {
+    return statusCategory;
+  }
+
+  public void setStatusCategory(String statusCategory) {
+    this.statusCategory = statusCategory;
+  }
+
+  public Date getUpdatedAt() {
+    return updatedAt;
+  }
+
+  public void setUpdatedAt(Date updatedAt) {
+    this.updatedAt = updatedAt;
+  }
+
+  @Override
+  public String toString() {
+    return "CustomTicketStatus{"
+        + "id="
+        + id
+        + ", active="
+        + active
+        + ", description='"
+        + description
+        + '\''
+        + ", agentLabel='"
+        + agentLabel
+        + '\''
+        + ", createdAt="
+        + createdAt
+        + ", endUserDescription='"
+        + endUserDescription
+        + '\''
+        + ", endUserLabel='"
+        + endUserLabel
+        + '\''
+        + ", rawAgentLabel='"
+        + rawAgentLabel
+        + '\''
+        + ", rawDescription='"
+        + rawDescription
+        + '\''
+        + ", rawEndUserDescription='"
+        + rawEndUserDescription
+        + '\''
+        + ", rawEndUserLabel='"
+        + rawEndUserLabel
+        + '\''
+        + ", statusCategory='"
+        + statusCategory
+        + '\''
+        + ", updatedAt="
+        + updatedAt
+        + '}';
+  }
+}