diff --git a/README.md b/README.md
index c3c6716..b9fbc32 100644
--- a/README.md
+++ b/README.md
@@ -214,6 +214,9 @@ The `ticket` model came with handy methods to use, to make your building process
 | `isLocked`           |`void` | check if the ticket is locked                 | `$ticket->isLocked()`                               | ✗
 | `isUnlocked`         |`void` | check if the ticket is unlocked               | `$ticket->isUnlocked()`                             | ✗
 | `assignTo`           |`void` | assign ticket to a user                       | `$ticket->assignTo($user)` or `$ticket->assignTo(2)` | ✓
+| `makePriorityAsLow`  |`void` | make ticket priority as low                   | `$ticket->makePriorityAsLow()`                      | ✓
+| `makePriorityAsNormal`|`void`| make ticket priority as normal                | `$ticket->makePriorityAsNormal()`                   | ✓
+| `makePriorityAsHigh` |`void` | make ticket priority as high                  | `$ticket->makePriorityAsHigh()`                     | ✓
 
 The __Chainable__ column, is showing the state for the method, that if it can be chained or not, something like
 ```php
@@ -244,6 +247,8 @@ The `ticket` model has also a list of scopes to begin filter with.
 |---|---|---|---|
 |  `closed` |`void` | get the closed tickets  | `Ticket::closed()->get()` |
 |  `opened` |`void` | get the opened tickets  | `Ticket::opened()->get()` |
+|  `archived` |`void` | get the archived tickets  | `Ticket::archived()->get()` |
+|  `unArchived` |`void` | get the unArchived tickets  | `Ticket::unArchived()->get()` |
 |  `resolved` |`void` | get the resolved tickets  | `Ticket::resolved()->get()` |
 |  `locked` |`void` | get the locked tickets  | `Ticket::locked()->get()` |
 |  `unlocked` |`void` | get the unlocked tickets  | `Ticket::unlocked()->get()` |
diff --git a/src/Concerns/InteractsWithTickets.php b/src/Concerns/InteractsWithTickets.php
index b4bc6c8..8f25bf7 100644
--- a/src/Concerns/InteractsWithTickets.php
+++ b/src/Concerns/InteractsWithTickets.php
@@ -4,6 +4,7 @@
 
 use Coderflex\LaravelTicket\Enums\Status;
 use Illuminate\Database\Eloquent\Model;
+use Coderflex\LaravelTicket\Enums\Priority;
 
 trait InteractsWithTickets
 {
@@ -195,4 +196,31 @@ public function assignTo(Model|int $user): self
 
         return $this;
     }
+
+    /**
+     * make ticket priority as low
+     */
+    public function makePriorityAsLow(): self
+    {
+        $this->update(['priority' => Priority::LOW->value]);
+        return $this;
+    }
+
+    /**
+     * make ticket priority as normal
+     */
+    public function makePriorityAsNormal(): self
+    {
+        $this->update(['priority' => Priority::NORMAL->value]);
+        return $this;
+    }
+
+    /**
+     * make ticket priority as high
+     */
+    public function makePriorityAsHigh(): self
+    {
+        $this->update(['priority' => Priority::HIGH->value]);
+        return $this;
+    }
 }
diff --git a/src/Scopes/TicketScope.php b/src/Scopes/TicketScope.php
index ce61a36..2db28b1 100644
--- a/src/Scopes/TicketScope.php
+++ b/src/Scopes/TicketScope.php
@@ -87,4 +87,20 @@ public function scopeWithHighPriority(Builder $builder): Builder
     {
         return $builder->where('priority', Priority::HIGH->value);
     }
+
+    /**
+     * Get archived tickets
+     */
+    public function scopeArchived(Builder $builder): Builder
+    {
+        return $builder->where('status', Status::ARCHIVED->value);
+    }
+
+    /**
+     * Get unarchived tickets
+     */
+    public function scopeUnArchived(Builder $builder): Builder
+    {
+        return $builder->whereNot('status', Status::ARCHIVED->value);
+    }
 }
diff --git a/tests/Feature/TicketTest.php b/tests/Feature/TicketTest.php
index 75e04fa..3b1e71c 100644
--- a/tests/Feature/TicketTest.php
+++ b/tests/Feature/TicketTest.php
@@ -16,9 +16,17 @@
                 'status' => 'closed',
             ]);
 
-    $this->assertEquals(Ticket::count(), 10);
+    Ticket::factory()
+            ->times(6)
+            ->create([
+                'status' => 'archived',
+            ]);
+
+    $this->assertEquals(Ticket::count(), 16);
     $this->assertEquals(Ticket::opened()->count(), 3);
     $this->assertEquals(Ticket::closed()->count(), 7);
+    $this->assertEquals(Ticket::archived()->count(), 6);
+    $this->assertEquals(Ticket::unArchived()->count(), 10);
 });
 
 it('filters tickets by resolved status', function () {
@@ -271,3 +279,33 @@
     expect($ticket->assigned_to)
         ->toBe($agentUser->id);
 });
+
+it('can mark a ticket priority as low', function () {
+    $ticket = Ticket::factory()->create([
+        'priority' => 'high',
+    ]);
+
+    $ticket->makePriorityAsLow();
+
+    $this->assertEquals($ticket->priority, 'low');
+});
+
+it('can mark a ticket priority as normal', function () {
+    $ticket = Ticket::factory()->create([
+        'priority' => 'high',
+    ]);
+
+    $ticket->makePriorityAsNormal();
+
+    $this->assertEquals($ticket->priority, 'normal');
+});
+
+it('can mark a ticket priority as high', function () {
+    $ticket = Ticket::factory()->create([
+        'priority' => 'low',
+    ]);
+
+    $ticket->makePriorityAsHigh();
+
+    $this->assertEquals($ticket->priority, 'high');
+});