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Contact Tracing Protocol seems not to get checked ever #721
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I forgot to mention: On my wife's phone, which is the most recent phone, the situation is the same. |
As there haven´t been any diagnosis keys submitted yet, there aren´t any to check :) |
I just wanted to post the same issue. Had already everythin ready. But have the red the informations |
Thanks for all your comments. This is a similar question to #675 and corona-warn-app/cwa-documentation#311 and as stated, the reason is just that there are no diagnosis keys to check against. We'll add that to the FAQs in the near future |
Thanks for the super quick replies. So I understand the reason but I do not understand Apple's choice to show 0 there. I mean "no news is good news". But when it DOES check there are no news, it should +1 that counter. So as the developers of the app you might choose to file a radar at apple. Will that counter suddenly show 1 (exactly and constantly 1) when the framework receives the first "infected" IDs? (My assumption is 1 exactly because the App says it is checking once in 24h)? |
@stahlfabrik: No, the detailed help of the Contact Protocol feature in IOS explains: the diagnosis keys |
@msdvMarcus I´m not quite sure, if this is correct 🤔 |
Thank you both! I will read the docs from Apple. Or at least skim over them. Meanwhile I watch the other issue that shall be closed after the FAQ gets updated to explain this issue |
Since diagnostic keys are being made available now by the server, this issue should soon be "solved" in that it should show most of the time that the IDs have been checked once in the last 24 hours. |
Hello,
looking at "Einstellung"/"Datenschutz"/"Health"/"COVID-19-Kontakprotokoll" there is a counter that states that the app was doing zero (0) checks in the last 24 hours. It has been like this ever since I installed the app Tuesday morning.
The app on the other hand states that it checks every 24 hours and suggested it did actually so.
So do I have a false understanding of how it should work? Are the Corona-Warn servers not actually up and running and serving yet? Is there a bug in Apple's framework or in the App itself?
I posted this as a question, well because I can only ask for enlightenment. Thank you!
Best regards!
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