diff --git a/deepmd/utils/batch_size.py b/deepmd/utils/batch_size.py
index b35d9833d5..30971c7256 100644
--- a/deepmd/utils/batch_size.py
+++ b/deepmd/utils/batch_size.py
@@ -61,6 +61,11 @@ def __init__(self, initial_batch_size: int = 1024, factor: float = 2.0) -> None:
             self.maximum_working_batch_size = initial_batch_size
             if self.is_gpu_available():
                 self.minimal_not_working_batch_size = 2**31
+                log.info(
+                    "If you encounter the error 'an illegal memory access was encountered', this may be due to a TensorFlow issue. "
+                    "To avoid this, set the environment variable DP_INFER_BATCH_SIZE to a smaller value than the last adjusted batch size. "
+                    "The environment variable DP_INFER_BATCH_SIZE controls the inference batch size (nframes * natoms). "
+                )
             else:
                 self.minimal_not_working_batch_size = (
                     self.maximum_working_batch_size + 1