Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Guided onboarding] [Security] Implement Cases tour #138586

Closed
alisonelizabeth opened this issue Aug 11, 2022 · 2 comments
Closed

[Guided onboarding] [Security] Implement Cases tour #138586

alisonelizabeth opened this issue Aug 11, 2022 · 2 comments
Labels
8.6 candidate enhancement New value added to drive a business result Team:Journey/Onboarding Platform Journey Onboarding team

Comments

@alisonelizabeth
Copy link
Contributor

In 8.6, we will deliver the guided onboarding experience for Security. The "Cases" step of the guided setup will include a new tour that needs to be implemented. The user will be brought to the "Cases" page after completing the "Alerts" setup (see #138584).

The proposed tour is currently a work in progress, but will likely consist of the following steps:

  • "Create a case" - This tour step points to the "Name" field of the Cases form. The expectation is the user will complete the form and click "Create case" to submit.
  • "Add a comment" - Step that shows the user how to add a comment to a case.
  • "Close case" - Step that shows the user how to close a case.

Mockups

Screen Shot 2022-08-10 at 8 25 58 PM

Screen Shot 2022-08-10 at 8 28 38 PM

Screen Shot 2022-08-10 at 8 29 08 PM

Screen Shot 2022-08-10 at 8 29 14 PM

Dependencies

  • The exact steps still need to be formalized by the Security team. The above mockups give an idea of the flow, but there are gaps. For example, should there be an additional step pointing to the "Create case" button in the case form? Will the user be automatically directed to a page to add a comment, or will there be an additional tour step that shows them how to get there?
  • We will need the finalized copy for the tour steps
@alisonelizabeth alisonelizabeth added enhancement New value added to drive a business result 8.6 candidate Team:Journey/Onboarding Platform Journey Onboarding team labels Aug 11, 2022
@elasticmachine
Copy link
Contributor

Pinging @elastic/platform-onboarding (Team:Journey/Onboarding)

@alisonelizabeth
Copy link
Contributor Author

No longer relevant; addressed via separate issue

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
8.6 candidate enhancement New value added to drive a business result Team:Journey/Onboarding Platform Journey Onboarding team
Projects
None yet
Development

No branches or pull requests

2 participants