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[Actions] ensure built-in email action works with cloud smtp relay #50646

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pmuellr opened this issue Nov 14, 2019 · 7 comments
Closed

[Actions] ensure built-in email action works with cloud smtp relay #50646

pmuellr opened this issue Nov 14, 2019 · 7 comments
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Feature:Alerting Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) technical debt Improvement of the software architecture and operational architecture v7.6.0 v8.0.0

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@pmuellr
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pmuellr commented Nov 14, 2019

Our current built-in email action has only been tested with mail "services" (like the nodemailer built-in "gmail" service). For cloud, sounds like every cluster will have an smtp relay available.

We should make sure we can actually use this relay successfully, using the built-in email. We may need to provide some additional functionality to make it work.

@elasticmachine
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Pinging @elastic/kibana-stack-services (Team:Stack Services)

@pmuellr
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pmuellr commented Nov 26, 2019

This should be easy to test once #50209 lands - "Enable alerting plugins by default". Spin up a cloud instance using Kibana master, and try creating an email action with the existing email action type, and then executing it.

@bmcconaghy bmcconaghy added Team:ResponseOps Label for the ResponseOps team (formerly the Cases and Alerting teams) and removed Team:Stack Services labels Dec 12, 2019
@peterschretlen
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I tried this out today and it looks like we have a similar problem to #55359. The email action requires a user and password but the internal service does not have authentication, and fails because we're trying to give it credentials:


$ curl -s -k -Hkbn-xsrf:true -u elastic:########## -HContent-Type:application/json -d '{"name":"relay", "actionTypeId":".email", "config":{"host":"########## ", "port": #######, "secure":true, "from":"noreply@kibanaalert.found.io" }, "secrets": {"user":"x", "password":"x"} }' https://######################.europe-west1.gcp.cloud.es.io:9243/api/action | jq .
{
  "id": "beda7d95-ad21-4900-880d-12ea326d25ae",
  "actionTypeId": ".email",
  "name": "relay",
  "config": {
    "host": "###############",
    "port": #########,
    "secure": true,
    "from": "noreply@kibanaalert.found.io",
    "service": null
  }
}

$ curl -s -k -Hkbn-xsrf:true -u elastic:########## -HContent-Type:application/json -d '{ "params":{"to":["##########@elastic.co"],"subject":"test email","message":"this is a test"} }' https://######################.europe-west1.gcp.cloud.es.io:9243/api/action/beda7d95-ad21-4900-880d-12ea326d25ae/_execute | jq .
{
  "status": "error",
  "actionId": "beda7d95-ad21-4900-880d-12ea326d25ae",
  "message": "error sending email",
  "serviceMessage": "Invalid login: 503 5.5.1 Error: authentication not enabled"
}

@pmuellr
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pmuellr commented Feb 8, 2020

Not sure what the remediation is here? Not require auth credentials and pass those to node mailer? I think I need more context ...

nvm - think I understand - seems like the fix for #57143 will fix this

@pmuellr
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pmuellr commented Jun 24, 2020

I believe this was fixed for 7.7 or a patch of that, but would be good to re-test with 7.8 manually to make sure things are still working, since we don't have an automated test for this.

@YulNaumenko YulNaumenko added the technical debt Improvement of the software architecture and operational architecture label Mar 11, 2021
@ymao1
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ymao1 commented Apr 23, 2021

Closing as done.

@ymao1 ymao1 closed this as completed Apr 23, 2021
@pmuellr
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pmuellr commented Apr 23, 2021

We've tested this numerous times over multiple releases - should work now in recent Kibanas.

@kobelb kobelb added the needs-team Issues missing a team label label Jan 31, 2022
@botelastic botelastic bot removed the needs-team Issues missing a team label label Jan 31, 2022
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