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Glpi Integration Addon

This addon is a connector for GLPI Server allowing to read an display tickets from GLPI in eXo Platform instance.

Install

To install this addon, launch the command :

cd ${EXO_HOME}
./addon install exo-glpi-integration

To allow eXo to communicate with GPLI server, you need to add the GLPI Server ssh certificate in the java truststore of eXo Server :

  • Get the Glpi server certificate : glpi.cer
  • On eXo Server, type this command
sudo keytool -importcert -alias glpi -cacerts -file glpi.cer

Then start the server

Configure the GLPI Gadget

Add the application into the app registry

Access to Administration site, and follow video :

add-glpi-in-app-registry

Add the aplication into a page

As an administrator, edit the layout of a page and add the portlet GLPI

Configure the general settings of the portlet

As an administrator, you must enter these informations once :

  • Server adress : https//(domain)/apirest.php
  • App token
  • Limit the number of tickets to list : Sets the maximum number of tickets to be displayed in the first gadget

The application token can be created in Glpi server : as administrator, go to Setup > General > API, then create a new 'Api Client'. It will provide you a token, you will have to put in the application configuration on eXo side.

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Connect eXo with your account GLPI

All users can now link eXo to their GLPI profile.

  1. In GLPI, Go to your preferences and generate your remote access key : My Settings > Remote Access Keys

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  1. Then paste the token in the field token

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The connector retrieves all the user's active requests and requests with closed status less than 30 days old.