diff --git a/docs/intents/ref/StartChat.md b/docs/intents/ref/StartChat.md
index 1e5834480..795524ae2 100644
--- a/docs/intents/ref/StartChat.md
+++ b/docs/intents/ref/StartChat.md
@@ -6,7 +6,7 @@ hide_title: true
 ---
 # `StartChat`
 
-Initiate a chat with a contact, a list of contacts or detailed initialization settings.
+Initiate a chat with a contact, a list of contacts or detailed initialization settings.  This could be launched from within another application. For example initiating a chat from a research or OMS application.
 
 ## Intent Name
 
diff --git a/website/versioned_docs/version-2.0/intents/ref/StartChat.md b/website/versioned_docs/version-2.0/intents/ref/StartChat.md
index 15c2a9452..8a590393c 100644
--- a/website/versioned_docs/version-2.0/intents/ref/StartChat.md
+++ b/website/versioned_docs/version-2.0/intents/ref/StartChat.md
@@ -7,7 +7,7 @@ original_id: StartChat
 ---
 # `StartChat`
 
-Initiate a chat with a contact, a list of contacts or detailed initialization settings.
+Initiate a chat with a contact, a list of contacts or detailed initialization settings.  This could be launched from within another application. For example initiating a chat from a research or OMS application.
 
 ## Intent Name