diff --git a/erpnext/support/doctype/issue/issue.js b/erpnext/support/doctype/issue/issue.js
index f96823b2908a..9f91dc1726da 100644
--- a/erpnext/support/doctype/issue/issue.js
+++ b/erpnext/support/doctype/issue/issue.js
@@ -58,7 +58,9 @@ frappe.ui.form.on("Issue", {
 
 				frappe.call("erpnext.support.doctype.service_level_agreement.service_level_agreement.reset_service_level_agreement", {
 					reason: values.reason,
-					user: frappe.session.user_email
+					user: frappe.session.user_email,
+					doctype: frm.doc.doctype,
+					docname: frm.doc.name,
 				}, () => {
 					reset_sla.enable_primary_action();
 					frm.refresh();
diff --git a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
index 2a023e09c49c..54d3c31cd80f 100644
--- a/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
+++ b/erpnext/support/doctype/service_level_agreement/service_level_agreement.py
@@ -739,10 +739,12 @@ def get_response_and_resolution_duration(doc):
 	return priority
 
 
-def reset_service_level_agreement(doc, reason, user):
+@frappe.whitelist()
+def reset_service_level_agreement(doctype: str, docname: str, reason, user):
 	if not frappe.db.get_single_value("Support Settings", "allow_resetting_service_level_agreement"):
 		frappe.throw(_("Allow Resetting Service Level Agreement from Support Settings."))
 
+	doc = frappe.get_doc(doctype, docname)
 	frappe.get_doc(
 		{
 			"doctype": "Comment",