Failed jobs requeue and fail again

[malgrauk]

Anyone else finding that there's random 'failed jobs' which when 'retry' they are queued and fail again?

I've checked the log for the queue but it provides minimal information - we're concerned that we have to regularly keep checking the admin as occasionally customer replies are falling into here.

[megaerki]

I seem to have the same issue.

Webhooks failing. Emails seem to be going out.

Logs from the server talk about Zttp.

[2022-02-07 21:10:55] production.ERROR: Class 'Zttp\Zttp' not found {"exception":"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Class 'Zttp\Zttp' not found at /var/www/html/freescout/Modules/ApiWebhooks/Entities/Webhook.php:57)
[stacktrace]
#0 /var/www/html/freescout/Modules/ApiWebhooks/Providers/ApiWebhooksServiceProvider.php(173): Modules\ApiWebhooks\Entities\Webhook->run('convo.customer....', Object(App\Conversation))
#1 [internal function]: Modules\ApiWebhooks\Providers\ApiWebhooksServiceProvider->Modules\ApiWebhooks\Providers\{closure}(Object(Modules\ApiWebhooks\Entities\Webhook), 'convo.customer....', Object(App\Conversation))
#2 /var/www/html/freescout/overrides/tormjens/eventy/src/Action.php(27): call_user_func_array(Object(Closure), Array)
#3 /var/www/html/freescout/overrides/laravel/framework/src/Illuminate/Support/Collection.php(339): TorMorten\Eventy\Action->TorMorten\Eventy\{closure}(Array, 0)
#4 /var/www/html/freescout/overrides/tormjens/eventy/src/Action.php(28): Illuminate\Support\Collection->each(Object(Closure))
#5 /var/www/html/freescout/vendor/tormjens/eventy/src/Events.php(139): TorMorten\Eventy\Action->fire('webhook.run', Array)

[freescout-helpdesk]

I seem to have the same issue.

Webhooks failing. Emails seem to be going out.

Logs from the server talk about Zttp.

[2022-02-07 21:10:55] production.ERROR: Class 'Zttp\Zttp' not found {"exception":"[object] (Symfony\Component\Debug\Exception\FatalThrowableError(code: 0): Class 'Zttp\Zttp' not found at /var/www/html/freescout/Modules/ApiWebhooks/Entities/Webhook.php:57) [stacktrace] #0 /var/www/html/freescout/Modules/ApiWebhooks/Providers/ApiWebhooksServiceProvider.php(173): Modules\ApiWebhooks\Entities\Webhook->run('convo.customer....', Object(App\Conversation)) #1 [internal function]: Modules\ApiWebhooks\Providers\ApiWebhooksServiceProvider->Modules\ApiWebhooks\Providers{closure}(Object(Modules\ApiWebhooks\Entities\Webhook), 'convo.customer....', Object(App\Conversation)) #2 /var/www/html/freescout/overrides/tormjens/eventy/src/Action.php(27): call_user_func_array(Object(Closure), Array) #3 /var/www/html/freescout/overrides/laravel/framework/src/Illuminate/Support/Collection.php(339): TorMorten\Eventy\Action->TorMorten\Eventy{closure}(Array, 0) #4 /var/www/html/freescout/overrides/tormjens/eventy/src/Action.php(28): Illuminate\Support\Collection->each(Object(Closure)) #5 /var/www/html/freescout/vendor/tormjens/eventy/src/Events.php(139): TorMorten\Eventy\Action->fire('webhook.run', Array)

Fixed in API & Webhooks Module v1.0.32

[malgrauk]

This is still showing failing actions - I've disabled both API and Slack modules and it has not failed since, not sure if there is a log somewhere to track what is happening or more detail to try and debug?

[freescout-helpdesk]

Check laravel log in App > Logs

[malgrauk]

Would appear for us it's Slack where the issue is.. will check more logs

[freescout-helpdesk]

Fixed in Slack Module v1.0.9