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Error deleting a mailbox #4419

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jordiponsp opened this issue Dec 12, 2024 · 0 comments
Open

Error deleting a mailbox #4419

jordiponsp opened this issue Dec 12, 2024 · 0 comments

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@jordiponsp
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jordiponsp commented Dec 12, 2024

Hi,

When I try to delete a mailbox, it returns the following connection error:

Error occured. Please check your internet connection and try again.

In the records of the app in freescout i see the following error:

Allowed memory size of 2147483648 bytes exhausted (tried to allocate 134217736 bytes) {"userId":X,"email":"user@domain","exception":"[object] (Symfony\\Component\\Debug\\Exception\\FatalErrorException(code: 1): Allowed memory size of 2147483648 bytes exhausted (tried to allocate 134217736 bytes) at /opt/freescout/overrides/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:262) [stacktrace] #0 {main} "}

In php errors:

2024/12/11 16:15:46 [error] 1068246#1068246: *6250 FastCGI sent in stderr: "PHP message: PHP Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 134217736 bytes) in /opt/freescout/overrides/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php on line 262" while reading response header from upstream, client: <IP>, server: server.domain, request: "POST /mailbox/ajax HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php-fpm.sock:", host: "server.domain", referrer: "https://server.domain/mailbox/settings/13"
I have tried to increase php memory but the error continues.

Thank you for your time,

PHP version: 8.3.10
FreeScout version: 1.8.157
Database: MySQL
Are you using CloudFlare: No
Are you using non-official modules: No

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