diff --git a/src/main/steps/common/common.content.ts b/src/main/steps/common/common.content.ts
index d898b71dd5..48cb6ce424 100644
--- a/src/main/steps/common/common.content.ts
+++ b/src/main/steps/common/common.content.ts
@@ -125,7 +125,8 @@ export const en = {
   useApmCookies: 'Use cookies that measure website application performance monitoring',
   doNotUseApmCookies: 'Do not use cookies that measure website application performance monitoring',
   helpChatWithAnAgent: 'Speak to an advisor online (opens in a new window)',
-  helpAllAgentsBusy: 'All our advisors are busy. Try again in a few minutes.',
+  //helpAllAgentsBusy: 'All our advisors are busy. Try again in a few minutes.',
+  helpAllAgentsBusy: 'Webchat is currently unavailable, please use one of the other methods of contact.', //temporary
   helpChatClosed: 'Our online advice service is currently closed.',
   helpChatMaintenance: 'Sorry, we’re having technical difficulties. Try email or telephone instead.',
   webChatTitle: 'Ask Divorce Web Chat',