[Broken functionality] Reports area is not getting the data properly

[emanuellopess]

User Story

As a donation website administrator, I want to see the updated donation reports data so that I can have proper data for planning.

Details

After receiving donation per day, per week and with various payment methods the donation reports are not updated in any way.

Expected Behavior

I need the reports to show me the up to date donation data.

Steps to Reproduce

1. Go to any donation form
2. Select any payment gateway
3. Finish the donation
4. View the reports area is not updated with the new donation in any way.

System Information

Details

WordPress Environment

WP Version: 6.7.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Em breve (#5)
Page for Posts: Unset
Table Prefix Length: wpv1_
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded

Server Environment

Hosting Provider: DBH: localhost, SRV: www.emanuel.criarsite.online
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 500 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
PHP Max Upload Size: 500 MB
cURL Version: 7.87.0, OpenSSL/1.1.1w
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

GiveWP Configuration

GiveWP Version: 3.19.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All Database Migrations Completed.
Database Tables: ✔ wpv1_give_donors✔ wpv1_give_donormeta✔ wpv1_give_comments✔ wpv1_give_commentmeta✔ wpv1_give_sessions✔ wpv1_give_formmeta✔ wpv1_give_sequential_ordering✔ wpv1_give_donationmeta✔ wpv1_give_revenue✔ wpv1_give_migrations✔ wpv1_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 3.18.0
Test Mode: Disabled
Currency Code: BRL
Currency Position: Before
Decimal Separator: ,
Thousands Separator: .
Success Page: https://www.emanuel.criarsite.online/confirmacao-da-doacao/
Failure Page: https://www.emanuel.criarsite.online/a-doacao-falhou/
Donation History Page: https://www.emanuel.criarsite.online/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Offline Donation
Default Payment Gateway: Test Donation
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A

Active GiveWP Add-ons

Other Active Plugins

Disable Emails: by WebAware – 1.8.2
Divi Supreme Pro: by Divi Supreme – 4.9.97.18
Plugin Check (PCP): by WordPress Performance Team and Plugin Review Team – 1.3.1
WP Crontrol: by John Blackbourn – 1.17.1

Inactive Plugins

Brazilian Market on WooCommerce: by Claudio Sanches – 4.0.2
Conteúdo gratuito para Blog: by Link Nacional – 1.4.1
Divi Contact Form DB: by Web-Ace Tech Services – 1.9.1
Dokan: by weDevs – 3.14.2
Fee recovery for GiveWP: by Link Nacional – 1.1.2
Form Multilingual for GiveWP: by Link Nacional – 1.0.1
Gateway de Pagamento com API Cielo PRO: by Link Nacional – 1.13.0
Gateway de Pagamento com API Cielo PRO: by Link Nacional – 1.12.1
Gateway Payment E-Rede for GiveWP PRO: by Link Nacional – 1.0.2
Give - Antispam: by Link Nacional – 1.3.2
Give - Boleto e PIX via PagHiper: by Link Nacional – 3.2.3
Give - Cielo 3DS Payment: by Link Nacional – 2.0.0
Give - Cielo API 3.0: by Link Nacional – 4.1.3
Give - Cielo Checkout Payment: by Link Nacional – 3.0.2
Give - Cielo QR Code: by Link Nacional – 2.0.1
Give - Cryptocurrency Payment: by Link Nacional – 2.2.0
Give - Getnet Payment: by Link Nacional – 3.1.0
Give - PagSeguro API Payment: by Link Nacional – 3.0.0
Give - PagSeguro Payment: by Link Nacional – 4.0.0
Give - Visa Checkout Payment: by Link Nacional – 5.0.0
Give - Visa Checkout Payment: by Link Nacional – 5.0.0
Integration Rede for WooCommerce: by Link Nacional – 3.5.0
Integração da Rede para WooCommerce Pro: by Link Nacional – 1.4.0
Invoice Payment for WooCommerce: by Link Nacional – 2.0.1
LifterLMS: by LifterLMS – 7.8.5
Link Nacional MercadoPago for GiveWP Pro: by Link Nacional – 1.0.0
Link Nacional Payment Gateway for MercadoPago and GiveWP: by Link Nacional – 1.2.4
LiteSpeed Cache: by LiteSpeed Technologies – 6.5.3
Payment Banking Slip Pix for LifterLMS: by Link Nacional – 1.0.7
Payment Gateway E-Rede for GiveWP: by Link Nacional – 2.0.1
Payment Gateway for Cielo API on WooCommerce: by Link Nacional – 1.14.1
Payment Gateway for Cielo API on WooCommerce: by Link Nacional – 1.14.1
Payment Gateway PagSeguro for LifterLMS: by Link Nacional – 2.0.0
Payment Gateway Pix for GiveWP: by Link Nacional – 2.1.0
Payment Gateway Pix for GiveWP Pro: by Link Nacional – 1.0.0
Post Updated Date for Divi: by Link Nacional – 1.0.5
SIBS for GiveWP Pro: by Link Nacional – 1.0.0
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.5.61
Tutor LMS: by Themeum – 3.0.2
WooCommerce: by Automattic – 9.4.3
WooCommerce Subscriptions: by WooCommerce – 6.4.0
WordPress Importer: by wordpressdotorg – 0.8.3
WP Crowdfunding: by Themeum – 2.1.12

Theme

Name: Divi
Version: 4.27.1
Author URL: http://www.elegantthemes.com
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

Acceptance Criteria

• The donation reports should show the updated donation data