diff --git a/component_config/configSchema.json b/component_config/configSchema.json
index 878a433..2c51785 100644
--- a/component_config/configSchema.json
+++ b/component_config/configSchema.json
@@ -78,7 +78,18 @@
                     },
                     "required": true,
                     "description": "Full Sync downloads all data from the source every run, Incremental Sync downloads data (tickets, ticket_comments and ticket_audits) by parameter start_time described <a href='https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports/#per_page'>here</a>. The start time is taken from the last successful run.",
-                    "propertyOrder": 20
+                    "propertyOrder": 10
+                },
+                "date_from": {
+                    "propertyOrder": 20,
+                    "type": "string",
+                    "title": "From date",
+                    "description": "Date from. Date in YYYY-MM-DD format or a string i.e. 5 days ago, 1 month ago, yesterday, etc. If left empty, all records from 2000-01-01 are downloaded.",
+                    "options": {
+                        "dependencies": {
+                            "sync_mode": "incremental_sync"
+                        }
+                    }
                 }
             }
         },
diff --git a/src/component.py b/src/component.py
index 8ff7feb..3202693 100644
--- a/src/component.py
+++ b/src/component.py
@@ -3,6 +3,7 @@
 from collections import OrderedDict
 from typing import List
 
+import dateparser
 import dlt
 from dlt.common import pendulum
 from dlt.common.time import ensure_pendulum_datetime
@@ -45,7 +46,7 @@ def run(self):
 
         # get the previous start time
         if self.params.sync_options.is_incremental:
-            previous_start: int = self.get_state_file().get("time", {}).get("previousStart", DEFAULT_START_DATE)
+            previous_start = self._def_start_timestamp()
             logging.info("Incremental mode")
         else:
             previous_start = DEFAULT_START_DATE
@@ -72,6 +73,23 @@ def run(self):
         logging.info(f"Saving the state file with the actual start date {actual_start}")
         self.write_state_file({"time": {"previousStart": actual_start}})
 
+    def _def_start_timestamp(self):
+        if self.params.sync_options.date_from:
+            return self._parse_date(self.params.sync_options.date_from)
+        else:
+            return int(self.get_state_file().get("time", {}).get("previousStart", DEFAULT_START_DATE))
+
+    @staticmethod
+    def _parse_date(date_to_parse: str) -> int:
+        try:
+            parsed_date = dateparser.parse(date_to_parse)
+            if parsed_date.tzinfo is None:
+                parsed_date = parsed_date.replace(tzinfo=pendulum.UTC)
+            return int(parsed_date.timestamp())
+        except (AttributeError, TypeError) as err:
+            raise UserException(f"Failed to parse date {date_to_parse}, make sure the date is either in YYYY-MM-DD "
+                                f"format or relative date i.e. 5 days ago, 1 month ago, yesterday, etc.") from err
+
     def _set_dlt(self):
         # prepare the temporary directories
         os.makedirs(DLT_TMP_DIR, exist_ok=True)
diff --git a/src/configuration.py b/src/configuration.py
index 3ee6e49..8b31ec9 100644
--- a/src/configuration.py
+++ b/src/configuration.py
@@ -12,6 +12,7 @@ class Authentication(BaseModel):
 
 class SyncOptions(BaseModel):
     sync_mode: str
+    date_from: str = Field(default=None)
 
     @computed_field
     def is_incremental(self) -> bool: