diff --git a/changelog.d/11553.doc b/changelog.d/11553.doc new file mode 100644 index 000000000000..810ba1692861 --- /dev/null +++ b/changelog.d/11553.doc @@ -0,0 +1 @@ +Add details for how to configure a TURN server when behind a NAT. Contibuted by @AndrewFerr. diff --git a/docs/turn-howto.md b/docs/turn-howto.md index e6812de69e6b..e32aaa1850d6 100644 --- a/docs/turn-howto.md +++ b/docs/turn-howto.md @@ -15,8 +15,8 @@ The following sections describe how to install [coturn](TURN->TURN->client flows work + # this should be one of the turn server's listening IPs allowed-peer-ip=10.0.0.1 # consider whether you want to limit the quota of relayed streams per user (or total) to avoid risk of DoS. @@ -123,7 +139,7 @@ This will install and start a systemd service called `coturn`. pkey=/path/to/privkey.pem ``` - In this case, replace the `turn:` schemes in the `turn_uri` settings below + In this case, replace the `turn:` schemes in the `turn_uris` settings below with `turns:`. We recommend that you only try to set up TLS/DTLS once you have set up a @@ -134,21 +150,33 @@ This will install and start a systemd service called `coturn`. traffic (remember to allow both TCP and UDP traffic), and ports 49152-65535 for the UDP relay.) -1. We do not recommend running a TURN server behind NAT, and are not aware of - anyone doing so successfully. +1. If your TURN server is behind NAT, the NAT gateway must have an external, + publicly-reachable IP address. You must configure coturn to advertise that + address to connecting clients: + + ``` + external-ip=EXTERNAL_NAT_IPv4_ADDRESS + ``` - If you want to try it anyway, you will at least need to tell coturn its - external IP address: + You may optionally limit the TURN server to listen only on the local + address that is mapped by NAT to the external address: ``` - external-ip=192.88.99.1 + listening-ip=INTERNAL_TURNSERVER_IPv4_ADDRESS ``` - ... and your NAT gateway must forward all of the relayed ports directly - (eg, port 56789 on the external IP must be always be forwarded to port - 56789 on the internal IP). + If your NAT gateway is reachable over both IPv4 and IPv6, you may + configure coturn to advertise each available address: - If you get this working, let us know! + ``` + external-ip=EXTERNAL_NAT_IPv4_ADDRESS + external-ip=EXTERNAL_NAT_IPv6_ADDRESS + ``` + + When advertising an external IPv6 address, ensure that the firewall and + network settings of the system running your TURN server are configured to + accept IPv6 traffic, and that the TURN server is listening on the local + IPv6 address that is mapped by NAT to the external IPv6 address. 1. (Re)start the turn server: @@ -216,9 +244,6 @@ connecting". Unfortunately, troubleshooting this can be tricky. Here are a few things to try: - * Check that your TURN server is not behind NAT. As above, we're not aware of - anyone who has successfully set this up. - * Check that you have opened your firewall to allow TCP and UDP traffic to the TURN ports (normally 3478 and 5349). @@ -234,6 +259,18 @@ Here are a few things to try: Try removing any AAAA records for your TURN server, so that it is only reachable over IPv4. + * If your TURN server is behind NAT: + + * double-check that your NAT gateway is correctly forwarding all TURN + ports (normally 3478 & 5349 for TCP & UDP TURN traffic, and 49152-65535 for the UDP + relay) to the NAT-internal address of your TURN server. If advertising + both IPv4 and IPv6 external addresses via the `external-ip` option, ensure + that the NAT is forwarding both IPv4 and IPv6 traffic to the IPv4 and IPv6 + internal addresses of your TURN server. When in doubt, remove AAAA records + for your TURN server and specify only an IPv4 address as your `external-ip`. + + * ensure that your TURN server uses the NAT gateway as its default route. + * Enable more verbose logging in coturn via the `verbose` setting: ```