diff --git a/CHANGELOG.md b/CHANGELOG.md
index 2eb61b0634..2bab46d74e 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -46,6 +46,7 @@ and this project adheres to [Semantic Versioning](http://semver.org/spec/v2.0.0.
 - Update Russian and Japanese locale by [@corinagum](https://github.com/corinagum) in PR [#1747](https://github.com/Microsoft/BotFramework-WebChat/pull/1747)
 - Update Spanish by [@ckgrafico](https://github.com/ckgrafico) in PR [#1757](https://github.com/Microsoft/BotFramework-WebChat/pull/1757)
 - Update Swedish by [@pekspro](https://github.com/pekspro) in PR [#1797](https://github.com/Microsoft/BotFramework-WebChat/pull/1797)
+- Update Dutch locale by [@imicknl](https://github.com/imicknl) in PR [#1812](https://github.com/Microsoft/BotFramework-WebChat/pull/1812)
 
 ### Fixed
 - Fix [#1360](https://github.com/Microsoft/BotFramework-WebChat/issues/1360). Added `roles` to components of Web Chat, by [@corinagum](https://github.com/corinagum) in PR [#1462](https://github.com/Microsoft/BotFramework-WebChat/pull/1462)
diff --git a/packages/component/src/Localization/nl-NL.js b/packages/component/src/Localization/nl-NL.js
index 8bc9c52fb7..345dba4dd1 100644
--- a/packages/component/src/Localization/nl-NL.js
+++ b/packages/component/src/Localization/nl-NL.js
@@ -1,23 +1,71 @@
+function botSaidSomething(avatarInitials, text, timestamp) {
+  return `Bot ${avatarInitials} zei; ${text}, ${xMinutesAgo(timestamp)}`;
+}
+
+function userSaidSomething(avatarInitials, text, timestamp) {
+  return `Gebruiker ${avatarInitials} zei; ${text}, ${xMinutesAgo(timestamp)}`;
+}
+
+function xMinutesAgo(dateStr) {
+  const date = new Date(dateStr);
+  const dateTime = date.getTime();
+
+  if (isNaN(dateTime)) {
+    return dateStr;
+  }
+
+  const now = Date.now();
+  const deltaInMs = now - dateTime;
+  const deltaInMinutes = Math.floor(deltaInMs / 60000);
+  const deltaInHours = Math.floor(deltaInMs / 3600000);
+
+  if (deltaInMinutes < 1) {
+    return 'Zojuist';
+  } else if (deltaInMinutes === 1) {
+    return 'Een minuut geleden';
+  } else if (deltaInHours < 1) {
+    return `${deltaInMinutes} minuten geleden`;
+  } else if (deltaInHours === 1) {
+    return `Een uur geleden`;
+  } else if (deltaInHours < 5) {
+    return `${deltaInHours} uur geleden`;
+  } else if (deltaInHours <= 24) {
+    return `Vandaag`;
+  } else if (deltaInHours <= 48) {
+    return `Gisteren`;
+  } else if (window.Intl) {
+    return new Intl.DateTimeFormat('nl-NL').format(date);
+  } else {
+    return date.toLocaleString('nl-NL', {
+      day: '2-digit',
+      hour: '2-digit',
+      hour12: false,
+      minute: '2-digit',
+      month: '2-digit',
+      year: 'numeric',
+    });
+  }
+}
+
 export default {
-  // FAILED_CONNECTION_NOTIFICATION: '',
-  // Do not localize {Retry}; it is a placeholder for "Retry". English translation should be, "Send failed. Retry."
-  SEND_FAILED_KEY: 'versturen mislukt, {Retry}.',
-  // SLOW_CONNECTION_NOTIFICATION: '',
+  FAILED_CONNECTION_NOTIFICATION: 'Verbinding maken niet mogelijk.',
+  SEND_FAILED_KEY: 'Versturen mislukt, {retry}.',
+  SLOW_CONNECTION_NOTIFICATION: 'Verbinding maken duurt langer dan normaal…',
   'Chat': 'Chat',
-  // 'Download file': '',
-  // 'Microphone off': '',
-  // 'Microphone on': '',
+  'Download file': 'Bestand downloaden',
+  'Microphone off': 'Microfoon uit',
+  'Microphone on': 'Microfoon aan',
   'Listening…': 'Aan het luisteren…',
-  'retry': 'opnieuw',
-  'Retry': '{retry}', // Please alter this value if 'Retry' at the beginning of a sentence is written differently than at the end of a sentence.
+  'retry': 'probeer opnieuw',
+  'Retry': 'Opnieuw proberen', 
   'Send': 'Verstuur',
   'Sending': 'versturen',
   'Speak': 'Spreek',
-  // 'Starting…': '',
+  'Starting…': 'Starten…',
   'Tax': 'BTW',
   'Total': 'Totaal',
   'Type your message': 'Typ je bericht',
   'Upload file': 'Bestand uploaden',
-  'VAT': 'VAT'
-  // 'X minutes ago':
+  'VAT': 'VAT',
+  'X minutes ago': xMinutesAgo
 }