diff --git a/bot.py b/bot.py
index b23b2449b2..46eb00cb5c 100644
--- a/bot.py
+++ b/bot.py
@@ -888,7 +888,7 @@ async def process_dm_modmail(self, message: discord.Message) -> None:
             return
         sent_emoji, blocked_emoji = await self.retrieve_emoji()
 
-        if message.type != discord.MessageType.default:
+        if message.type not in [discord.MessageType.default, discord.MessageType.reply]:
             return
 
         thread = await self.threads.find(recipient=message.author)