diff --git a/config/kustomer.php b/config/kustomer.php
index b5534e2..8c8dd99 100644
--- a/config/kustomer.php
+++ b/config/kustomer.php
@@ -101,4 +101,43 @@
      */
 
     'screenshot' => false,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Screenshot Storage Disk
+    |--------------------------------------------------------------------------
+    |
+    | Define which storage disk should be used to store the feedback screenshots.
+    | This should be one of the disk names from your config/filesystems.php.
+    | If not specified, the default disk will be used.
+    |
+     */
+
+    'screenshot_disk' => null,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Feedback Model
+    |--------------------------------------------------------------------------
+    |
+    | This is the model class that will be used for feedback records. You can
+    | override this to use your own model class if you need to extend or
+    | modify the base feedback functionality.
+    |
+    */
+
+    'model' => \Mydnic\Kustomer\Models\Feedback::class,
+
+    /*
+    |--------------------------------------------------------------------------
+    | Feedback Controller
+    |--------------------------------------------------------------------------
+    |
+    | This is the controller class that will handle feedback submissions.
+    | You can override this to use your own controller if you need to
+    | modify the base feedback handling functionality.
+    |
+    */
+
+    'controller' => \Mydnic\Kustomer\Http\Controllers\FeedbackController::class,
 ];
diff --git a/routes/api.php b/routes/api.php
index b7d2da0..f8716ff 100644
--- a/routes/api.php
+++ b/routes/api.php
@@ -2,4 +2,5 @@
 
 use Illuminate\Support\Facades\Route;
 
-Route::post('feedback', 'FeedbackController@store')->name('feedback.store');
+Route::post('/feedback', [config('kustomer.controller'), 'store'])
+    ->name('feedback.store');
diff --git a/src/Events/NewFeedback.php b/src/Events/NewFeedback.php
index 1ea2b58..a9ffab1 100644
--- a/src/Events/NewFeedback.php
+++ b/src/Events/NewFeedback.php
@@ -9,7 +9,6 @@
 use Illuminate\Foundation\Events\Dispatchable;
 use Illuminate\Broadcasting\InteractsWithSockets;
 use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
-use Mydnic\Kustomer\Feedback;
 
 class NewFeedback implements ShouldBroadcast
 {
@@ -22,7 +21,7 @@ class NewFeedback implements ShouldBroadcast
      *
      * @return void
      */
-    public function __construct(Feedback $feedback)
+    public function __construct($feedback)
     {
         $this->feedback = $feedback;
     }
diff --git a/src/Http/Controllers/FeedbackController.php b/src/Http/Controllers/FeedbackController.php
index 6202089..ddf77b2 100644
--- a/src/Http/Controllers/FeedbackController.php
+++ b/src/Http/Controllers/FeedbackController.php
@@ -4,7 +4,6 @@
 
 use Illuminate\Support\Str;
 use Illuminate\Http\Request;
-use Mydnic\Kustomer\Feedback;
 use Illuminate\Validation\Rule;
 use Illuminate\Routing\Controller;
 use Illuminate\Support\Facades\Storage;
@@ -38,7 +37,9 @@ protected function validates(Request $request)
 
     protected function storeFeedback($data, Request $request)
     {
-        $feedback = new Feedback;
+        $feedbackModel = config('kustomer.model');
+        $feedback = new $feedbackModel;
+        
         $feedback->type = $data['type'];
         $feedback->message = $data['message'];
         $feedback->user_info = $this->gatherUserInfo($request);
@@ -59,7 +60,7 @@ protected function gatherUserInfo(Request $request)
         ];
     }
 
-    protected function dispatchEvent(Feedback $feedback)
+    protected function dispatchEvent($feedback)
     {
         event(new NewFeedback($feedback));
     }
@@ -71,7 +72,11 @@ protected function saveScreenshot($base64Screenshot = null)
             $image = str_replace('data:image/png;base64,', '', $image);
             $image = str_replace(' ', '+', $image);
             $imageName = microtime(true) . Str::random(4) . '.' . 'png';
-            if (Storage::put('screenshots/' . $imageName, base64_decode($image))) {
+            
+            $disk = config('kustomer.screenshot_disk');
+            $storage = $disk ? Storage::disk($disk) : Storage::disk();
+
+            if ($storage->put('screenshots/' . $imageName, base64_decode($image))) {
                 return 'screenshots/' . $imageName;
             }
         }