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Users page looks broken #18968

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Luticus opened this issue Jan 18, 2020 · 5 comments
Closed

Users page looks broken #18968

Luticus opened this issue Jan 18, 2020 · 5 comments
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0. Needs triage Pending check for reproducibility or if it fits our roadmap bug

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@Luticus
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Luticus commented Jan 18, 2020 •
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Steps to reproduce

  1. Upgrade to Nextcloud 18
  2. Click users in the menu
  3. users page is drawn badly with text running into each other/overlapping

Expected behaviour

Tell us what should happen
users page should look normal as they did in nextcloud 17

Actual behaviour

Tell us what happens instead
the page is broken with text overlapping.

Server configuration

Operating system:
debian 10
Web server:
apache
Database:
mariadb
PHP version:
7.3
Nextcloud version: (see Nextcloud admin page)
18
Updated from an older Nextcloud/ownCloud or fresh install:
updated from 17.0.2
Where did you install Nextcloud from:
obtained from nextcloud.com
Signing status:

Signing status 
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

No errors have been found.

List of activated apps:

App list 
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Enabled:
  - accessibility: 1.4.0
  - activity: 2.11.0
  - admin_audit: 1.8.0
  - announcementcenter: 3.7.0
  - apporder: 0.9.0
  - bookmarks: 2.3.4
  - calendar: 2.0.0
  - checksum: 0.4.3
  - cloud_federation_api: 1.1.0
  - comments: 1.8.0
  - contacts: 3.1.6
  - dav: 1.14.0
  - event_update_notification: 1.0.1
  - external: 3.5.0
  - extract: 1.2.3
  - federatedfilesharing: 1.8.0
  - federation: 1.8.0
  - files: 1.13.1
  - files_accesscontrol: 1.8.1
  - files_antivirus: 2.2.1
  - files_automatedtagging: 1.8.0
  - files_downloadactivity: 1.7.0
  - files_ebookreader: 0.0.1
  - files_external: 1.9.0
  - files_pdfviewer: 1.7.0
  - files_readmemd: 1.1.3
  - files_rightclick: 0.15.2
  - files_sharing: 1.10.1
  - files_trashbin: 1.8.0
  - files_versions: 1.11.0
  - files_videoplayer: 1.7.0
  - groupfolders: 6.0.0
  - keeweb: 0.5.1
  - ldap_write_support: 1.1.0
  - logreader: 2.3.0
  - lookup_server_connector: 1.6.0
  - metadata: 0.10.0
  - news: 14.1.2
  - notifications: 2.6.0
  - oauth2: 1.6.0
  - ojsxc: 3.4.4
  - passman: 2.3.5
  - password_policy: 1.8.0
  - photos: 1.0.0
  - previewgenerator: 2.2.0
  - privacy: 1.2.0
  - provisioning_api: 1.8.0
  - quota_warning: 1.7.0
  - rainloop: 6.0.4
  - recommendations: 0.6.0
  - richdocuments: 3.5.1
  - serverinfo: 1.8.0
  - settings: 1.0.0
  - sharebymail: 1.8.0
  - spreed: 8.0.0
  - suspicious_login: 3.0.1
  - systemtags: 1.8.0
  - talk_simple_poll: 1.1.0
  - tasks: 0.11.3
  - text: 2.0.0
  - theming: 1.9.0
  - twofactor_admin: 2.0.0
  - twofactor_backupcodes: 1.7.0
  - twofactor_nextcloud_notification: 2.2.0
  - twofactor_totp: 4.1.2
  - twofactor_u2f: 5.0.2
  - updatenotification: 1.8.0
  - user_ldap: 1.8.0
  - viewer: 1.2.0
  - workflowengine: 2.0.0

Nextcloud configuration:

Config report 
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

{
    "system": {
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "www.example.com",
            "x.example.com",
            "y.example.com",
            "z.example.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "defaultapp": "files",
        "remember_login_cookie_lifetime": 3600,
        "session_lifetime": 86400,
        "dbtype": "mysql",
        "version": "18.0.0.10",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "simpleSignUpLink.shown": false,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": ####,
            "dbindex": 0,
            "password": "***REMOVED SENSITIVE VALUE***",
            "timeout": 1.5
        },
        "theme": "",
        "mail_smtpmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "###",
        "mail_smtptimeout": 30,
        "forcessl": true,
        "xframe_restriction": false,
        "logtimezone": "US\/Eastern",
        "logfile": "\/var\/log\/nextcloud.log",
        "loglevel": 0,
        "log_authfailip": true,
        "appstoreenabled": true,
        "forceSSLforSubdomains": false,
        "enable_previews": true,
        "preview_max_scale_factor": 1,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\Image",
            "OC\\Preview\\Illustrator",
            "OC\\Preview\\Postscript",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\TIFF"
        ],
        "ldapIgnoreNamingRules": false,
        "appstore.experimental.enabled": true,
        "auth.bruteforce.protection.enabled": false,
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "trashbin_retention_obligation": "auto",
        "overwrite.cli.url": "https:\/\/www.example.com",
        "ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
        "mysql.utf8mb4": true,
        "app.mail.accounts.default": {
            "email": "%USERID%@example.com",
            "imapHost": "mail.example.com",
            "imapPort": ###,
            "imapSslMode": "ssl",
            "smtpHost": "mail.example.com",
            "smtpPort": ###,
            "smtpSslMode": "ssl"
        },
        "updater.release.channel": "stable",
    }
}

Are you using external storage, if yes which one: local/smb/sftp/...
local
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
ldap

LDAP configuration (delete this part if not used)

LDAP config 
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

+-------------------------------+--------------------------------------------------------------+
| Configuration                 | s01                                                          |
+-------------------------------+--------------------------------------------------------------+
| hasMemberOfFilterSupport      |                                                              |
| homeFolderNamingRule          |                                                              |
| lastJpegPhotoLookup           | 0                                                            |
| ldapAgentName                 | cn=admin,dc=example,dc=com                                 |
| ldapAgentPassword             | ***                                                          |
| ldapAttributesForGroupSearch  |                                                              |
| ldapAttributesForUserSearch   |                                                              |
| ldapBackupHost                |                                                              |
| ldapBackupPort                |                                                              |
| ldapBase                      | dc=example,dc=com                                          |
| ldapBaseGroups                | ou=groups,dc=example,dc=com                                |
| ldapBaseUsers                 | dc=example,dc=com                                          |
| ldapCacheTTL                  | 600                                                          |
| ldapConfigurationActive       | 1                                                            |
| ldapDefaultPPolicyDN          |                                                              |
| ldapDynamicGroupMemberURL     |                                                              |
| ldapEmailAttribute            | mail                                                         |
| ldapExperiencedAdmin          | 0                                                            |
| ldapExpertUUIDGroupAttr       |                                                              |
| ldapExpertUUIDUserAttr        |                                                              |
| ldapExpertUsernameAttr        |                                                              |
| ldapExtStorageHomeAttribute   |                                                              |
| ldapGidNumber                 | gidNumber                                                    |
| ldapGroupDisplayName          | cn                                                           |
| ldapGroupFilter               | (&(|(objectclass=posixGroup)(objectclass=top))(|(cn=users))) |
| ldapGroupFilterGroups         | users                                                        |
| ldapGroupFilterMode           | 0                                                            |
| ldapGroupFilterObjectclass    | posixGroup;top                                               |
| ldapGroupMemberAssocAttr      | uniqueMember                                                 |
| ldapHost                      | ldaps://ldap.example.com                                  |
| ldapIgnoreNamingRules         |                                                              |
| ldapLoginFilter               | (&(|(objectclass=inetOrgPerson))(uid=%uid))                  |
| ldapLoginFilterAttributes     |                                                              |
| ldapLoginFilterEmail          | 0                                                            |
| ldapLoginFilterMode           | 1                                                            |
| ldapLoginFilterUsername       | 1                                                            |
| ldapNestedGroups              | 0                                                            |
| ldapOverrideMainServer        |                                                              |
| ldapPagingSize                | 500                                                          |
| ldapPort                      | 636                                                          |
| ldapQuotaAttribute            |                                                              |
| ldapQuotaDefault              |                                                              |
| ldapTLS                       | 0                                                            |
| ldapUserAvatarRule            | default                                                      |
| ldapUserDisplayName           | cn                                                           |
| ldapUserDisplayName2          |                                                              |
| ldapUserFilter                | (|(objectclass=inetOrgPerson))                               |
| ldapUserFilterGroups          |                                                              |
| ldapUserFilterMode            | 1                                                            |
| ldapUserFilterObjectclass     | inetOrgPerson                                                |
| ldapUuidGroupAttribute        | auto                                                         |
| ldapUuidUserAttribute         | auto                                                         |
| turnOffCertCheck              | 1                                                            |
| turnOnPasswordChange          | 1                                                            |
| useMemberOfToDetectMembership | 1                                                            |
+-------------------------------+--------------------------------------------------------------+

Client configuration

Browser:
firefox

Operating system:
debian 10

Logs

Web server error log

Web server error log 
Insert your webserver log here
Nothing relevant looking in the webserver log

Nextcloud log (data/nextcloud.log)

Nextcloud log 
Insert your Nextcloud log here

Only relavent looking thing in the logs when I load the page:
{"reqId":"iyNXCXgqesdF1Qjlsboj","level":1,"time":"2020-01-18T00:55:28-05:00","remoteAddr":"x.x.x.x","user":"bob","app":"no app in context","method":"GET","url":"/index.php/avatar/fe155200-ac43-1036-82e2-454e9d3122eb/64?v=0","message":"Deprecated event type for OCA\\User_LDAP\\User\\User::postLDAPBackendAdded: null","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:72.0) Gecko/20100101 Firefox/72.0","version":"18.0.0.10"}

Browser log

Browser log 
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

Only thing that stood out was:
oc_requesttoken is deprecated: use OC.requestToken instead
@Luticus Luticus added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Jan 18, 2020
@Luticus
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Luticus commented Jan 18, 2020

bug in nextcloud18 users
Here is a screenshot between the email and groups columns. It's taken this way to hide the names of the users/email/groups but hopefully it still gives an idea of what I'm talking about with the overlap.

@Luticus Luticus changed the title Users page is broken Users page looks broken Jan 18, 2020
@Luticus
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Luticus commented Jan 18, 2020

I believe it's not handling the overflow correctly when there are lots of groups.

@bpcurse
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bpcurse commented Jan 18, 2020

Could this be a duplicate of #18920?

@Luticus
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Luticus commented Jan 19, 2020

Yep, I think it is.

@nickvergessen
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Duplicate of #18920

@nickvergessen nickvergessen marked this as a duplicate of #18920 Feb 18, 2020
@arnowelzel arnowelzel mentioned this issue Mar 4, 2020
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@nickvergessen @Luticus @bpcurse