From ccc18f16d96af1b09322618a58c2d7b237f5f19c Mon Sep 17 00:00:00 2001 From: Madhu RAJAGOPAL Date: Thu, 21 Nov 2024 14:03:57 +1300 Subject: [PATCH 1/5] Docs: Update support referencing support package tool * This is similar to what was added to NIC docs --- site/content/support.md | 25 ++++++++++++++++++++++++- 1 file changed, 24 insertions(+), 1 deletion(-) diff --git a/site/content/support.md b/site/content/support.md index 5fda3b44b7..515ebe00cb 100644 --- a/site/content/support.md +++ b/site/content/support.md @@ -5,7 +5,30 @@ weight: 600 docs: "DOCS-1411" --- -NGINX Gateway Fabric adheres to the support policy detailed in the following knowledge base article: [K000140156](https://my.f5.com/manage/s/article/K000140156). +F5 NGINX Gateway Fabric adheres to the support policy detailed in the following knowledge base article: [K000140156](https://my.f5.com/manage/s/article/K000140156). + +After opening a support ticket, F5 staff will request additional information to better understand the problem. + +The [nginx-supportpkg-for-k8s](https://github.com/nginxinc/nginx-supportpkg-for-k8s) plugin collects the information needed by F5 Technical Support to assist with troubleshooting your issue. + +The plugin leverages [krew](https://krew.sigs.k8s.io), the plugin manager for [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool of kubernetes. + + +The plugin uses [krew](https://krew.sigs.k8s.io), the plugin manager for the Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool. + +The plugin may collect some or all of the following global and namespace-specific information: + +* K8s version, nodes information, and Custom Resources (kubectl describe output) +* Pods' logs +* List of Pods, events, ConfigMaps, Services, Deployments, Daemonsets, StatefulSets, ReplicaSets, and Leases +* K8s metrics +* Helm deployments +* `nginx -T` output from NGINX-related pods + +This plugin **does not** collect secrets or coredumps. + +Visit the [project’s GitHub repository](https://github.com/nginxinc/nginx-supportpkg-for-k8s) for further details. + **Support Channels:** From ee947402392a5ea7caf0c5f989a4a9e13a77a32d Mon Sep 17 00:00:00 2001 From: Madhu Rajagopal Date: Fri, 22 Nov 2024 11:49:24 +1300 Subject: [PATCH 2/5] Update site/content/support.md Co-authored-by: Alan Dooley --- site/content/support.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/site/content/support.md b/site/content/support.md index 515ebe00cb..f482ef1444 100644 --- a/site/content/support.md +++ b/site/content/support.md @@ -11,8 +11,6 @@ After opening a support ticket, F5 staff will request additional information to The [nginx-supportpkg-for-k8s](https://github.com/nginxinc/nginx-supportpkg-for-k8s) plugin collects the information needed by F5 Technical Support to assist with troubleshooting your issue. -The plugin leverages [krew](https://krew.sigs.k8s.io), the plugin manager for [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool of kubernetes. - The plugin uses [krew](https://krew.sigs.k8s.io), the plugin manager for the Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool. From fcbaa38b28bdec0056da96ee9cdea2196fde0c8d Mon Sep 17 00:00:00 2001 From: Madhu Rajagopal Date: Fri, 22 Nov 2024 11:50:32 +1300 Subject: [PATCH 3/5] Update site/content/support.md Co-authored-by: Alan Dooley --- site/content/support.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/site/content/support.md b/site/content/support.md index f482ef1444..df44b764c7 100644 --- a/site/content/support.md +++ b/site/content/support.md @@ -16,12 +16,12 @@ The plugin uses [krew](https://krew.sigs.k8s.io), the plugin manager for the Kub The plugin may collect some or all of the following global and namespace-specific information: -* K8s version, nodes information, and Custom Resources (kubectl describe output) -* Pods' logs -* List of Pods, events, ConfigMaps, Services, Deployments, Daemonsets, StatefulSets, ReplicaSets, and Leases -* K8s metrics -* Helm deployments -* `nginx -T` output from NGINX-related pods +- Kubernetes version and information about Nodes and Custom Resources +- Kubernetes metrics +- Helm deployments +- List of Pods, Events, ConfigMaps, Services, Deployments, Daemonsets, StatefulSets, ReplicaSets, and Leases +- Pod log output +- `nginx -T` output from NGINX-related Pods This plugin **does not** collect secrets or coredumps. From d2cf0170cae3f654f217ba54d186e749b33a2383 Mon Sep 17 00:00:00 2001 From: Madhu Rajagopal Date: Fri, 22 Nov 2024 17:07:54 +1300 Subject: [PATCH 4/5] Update site/content/support.md Co-authored-by: Saylor Berman --- site/content/support.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/site/content/support.md b/site/content/support.md index df44b764c7..8086648004 100644 --- a/site/content/support.md +++ b/site/content/support.md @@ -10,8 +10,6 @@ F5 NGINX Gateway Fabric adheres to the support policy detailed in the following After opening a support ticket, F5 staff will request additional information to better understand the problem. The [nginx-supportpkg-for-k8s](https://github.com/nginxinc/nginx-supportpkg-for-k8s) plugin collects the information needed by F5 Technical Support to assist with troubleshooting your issue. - - The plugin uses [krew](https://krew.sigs.k8s.io), the plugin manager for the Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool. The plugin may collect some or all of the following global and namespace-specific information: From b05c27d03657515ae033a7b71526537ccab6081e Mon Sep 17 00:00:00 2001 From: Alan Dooley Date: Fri, 22 Nov 2024 10:38:52 +0000 Subject: [PATCH 5/5] Update site/content/support.md --- site/content/support.md | 1 + 1 file changed, 1 insertion(+) diff --git a/site/content/support.md b/site/content/support.md index 8086648004..061929b2c9 100644 --- a/site/content/support.md +++ b/site/content/support.md @@ -10,6 +10,7 @@ F5 NGINX Gateway Fabric adheres to the support policy detailed in the following After opening a support ticket, F5 staff will request additional information to better understand the problem. The [nginx-supportpkg-for-k8s](https://github.com/nginxinc/nginx-supportpkg-for-k8s) plugin collects the information needed by F5 Technical Support to assist with troubleshooting your issue. + The plugin uses [krew](https://krew.sigs.k8s.io), the plugin manager for the Kubernetes [kubectl](https://kubernetes.io/docs/reference/kubectl/) command-line tool. The plugin may collect some or all of the following global and namespace-specific information: