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can't login #811

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rashedomar opened this issue May 15, 2020 · 2 comments
Open

can't login #811

rashedomar opened this issue May 15, 2020 · 2 comments

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@rashedomar
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i have install proctoring using extensions manager , after that i can't login as admin !!
how to uninstall proctoring !
@zagovorichev
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Hello @rashedomar ,

I'm afraid that it is not possible to uninstall taoProctoring extension automatically. But I'm sure that taoProctoring should not influent on the users and their creds. What message do you have when trying to log in?

@zagovorichev
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Also you could try to reset password of the superuser:
php tao/scripts/resetRootPassword.php

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@zagovorichev @rashedomar