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Heating pump - Hot water temperature not available #637

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cahenning2901 opened this issue Nov 7, 2023 · 23 comments
Closed

Heating pump - Hot water temperature not available #637

cahenning2901 opened this issue Nov 7, 2023 · 23 comments

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@cahenning2901
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Describe the bug
Values for entity "Hot_water_temperature" are not available anymore.

Expected behavior
I expect the value for hot_water_temperature again

Screenshots
image

Environment details:

  • Environment (HASSIO, Raspbian, etc): See attachment
  • Home Assistant version installed: 2023.11.1
  • Component version installed: See attachment
  • Last know working version:
  • LG device type and model with issue: AWHP_019101_WW-AWHP (AC) von LG
  • LG devices connected (list):

Output of HA logs
smartthinq_sensors-170c16cddd9d96d0af6b3980b33bb5fc-Luft-Wasser-Wärmepumpe-756dca63c60628e4e56513ed74dcdd32.json.txt


Additional context
Add any other context about the problem here.

@ricsch
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ricsch commented Nov 15, 2023

Hi,

same her, but i can‘t fetch any data from the heatpump since the update a few days ago.

@cahenning2901
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Hi,
value for Hot_water_temperature is available. For me the issue is solved. Thanks.

@cahenning2901
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After update to v0.35.5 I´ve got the same problem as I described above. Values for entity "Hot_water_temperature" are not available anymore. See information attached.

config_entry-smartthinq_sensors-170c16cddd9d96d0af6b3980b33bb5fc.json (1).txt

@cahenning2901 cahenning2901 reopened this Nov 22, 2023
@ollo69
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ollo69 commented Nov 22, 2023

I changed nothing about this from many version, so I don't think this is an issue related to version update. Maybe something is changed LG side.

@cahenning2901
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okay, thanks. Maybe on LG side is something wrong. Sometimes values are shown and sometimes not. I´ll do further investigation.

@cahenning2901
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Hi, I´ve a question. How can I check if on LG side all values are available or not?

@cahenning2901 cahenning2901 reopened this Nov 25, 2023
@ollo69
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ollo69 commented Nov 25, 2023

Check LG app, than download integration diagnostics and verify value in snapshot payload.

@cahenning2901
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Below is the snapshot payload. It shows "hotWaterCurrent", but not "hotWaterTemperature". Maybe that´s the problem?
"snapshot": {
"airState.tempState.airTempHeatMin": 16.0,
"airState.diagCode": 0.0,
"airState.tempState.waterTempCoolMin": 5.0,
"airState.tempState.airTempCoolMin": 16.0,
"mid": 38949639.0,
"airState.miscFuncState.awhpWaterControl": 0.0,
"airState.tempState.target": 17.0,
"airState.humidity.current": 0.0,
"airState.tempState.hotWaterTempMin": 30.0,
"airState.operation": 1.0,
"airState.reservation.absoluteStopTime": 0.0,
"airState.tempState.waterTempHeatMax": 65.0,
"airState.tempState.airTempCoolMax": 30.0,
"timestamp": 1700831855068.0,
"airState.quality.PM10": 0.0,
"static": {
"deviceType": "603",
"countryCode": "DE"
},
"airState.tempState.hotWaterCurrent": 54.0,
"airState.tempState.current": 19.0,
"airState.tempState.hotWaterTempMax": 80.0,
"airState.miscFuncState.awhpTempSwitch": 1.0,
"airState.miscFuncState.extraOp": 0.0,
"airState.tempState.hotWaterTarget": 55.0,
"airState.reservation.absoluteStartTime": 0.0,
"airState.tempState.waterTempHeatMin": 15.0,
"airState.miscFuncState.powerHotWater": 0.0,
"airState.tempState.airTempHeatMax": 30.0,
"meta": {
"allDeviceInfoUpdate": false,
"messageId": "o79Nw1AxQO2XGDWfBGTBjQ"
},
"airState.quality.PM1": 0.0,
"airState.tempState.waterTempCoolMax": 27.0,
"airState.miscFuncState.silentAWHP": 0.0,
"airState.quality.PM2": 0.0,
"online": true,
"airState.miscFuncState.hotWater": 1.0,
"airState.opMode": 3.0,
"airState.tempState.outWaterCurrent": 45.0,
"airState.tempState.inWaterCurrent": 43.0

@ollo69
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ollo69 commented Nov 25, 2023

Maybe, I'll check what I'm mapping as soon as I will have some available time (I'm really busy in this period...)

@ollo69
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ollo69 commented Nov 26, 2023

Can you please attach the diagnostic file?

@cahenning2901
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Please find the diagnostic file attached.
home-assistant_smartthinq_sensors_2023-11-26T09-58-53.264Z.log

@cahenning2901
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@ollo69
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ollo69 commented Nov 26, 2023

or is it this one?

Yes, this is what I need, thaks👍

@ollo69
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ollo69 commented Nov 27, 2023

@cahenning2901,

could you better explain what your device exactly is? It is just a water heater or also an heat device. Looks like do not have some of the characteristics I saw before and I'm not sure that it is properly managed.

Thanks.

@cahenning2901
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Hi,
the device is an air-water heating pump. It heats my house and heats my water. So it is a heat device and a water heater.
Thanks.

@ollo69
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ollo69 commented Nov 27, 2023

the device is an air-water heating pump. It heats my house and heats my water. So it is a heat device and a water heater.

Ok, can you give some more details? As example I'd like to know the operation available for the heat pump and for the water heater. You can set heat and cold, just heat, set temperature...(using LG app or directly the device, not HA)???
As I can see I'm not providing any operation mode for "AC" device, but I don't think this is correct!

@cahenning2901
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The device name is HM071MR U44. Direkt on the operation panal of the device its possible to operate a lot parameters. In the LG app ou can only operate the "Target Hot Water Temperature" and switch on a "Quick DHW Heating" (see attached picture).
For me the sensors and switches in your HA solution are sufficient if they are available.

Screenshot_20231127_090747_LG ThinQ

@ollo69
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ollo69 commented Nov 27, 2023

Ok, I found the reason for which Water Heater was not shown, I will provide a fix as soon as possible, but please be patient because I cannot work on this immediately.

@cahenning2901
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Hi, any news on this issue? Did you had the chance to work on this?

@ollo69
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ollo69 commented Dec 10, 2023

I'm traveling for work, I will work on this when I will be back home.

@cahenning2901
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Perfect! Thanks for your quick answer.

ollo69 added a commit that referenced this issue Dec 16, 2023
@ollo69
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ollo69 commented Dec 17, 2023

This now should be fixed with last released version. Please check and let me know.

@cahenning2901
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Perfect! Looks good. Thanks a lot!
I wish you a Merry Christmas and a happy New Year.

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