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cant login #826

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sunjunyan opened this issue Nov 16, 2024 · 5 comments
Open

cant login #826

sunjunyan opened this issue Nov 16, 2024 · 5 comments

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@sunjunyan
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Describe the bug
I cant login with email and pw, I have change zhe pw. but still cant. I not use a account link to sns.

Expected behavior
If applicable, a clear and concise description of what you expected to happen.

Screenshots
lg

Environment details:

  • Environment (HASSIO, Raspbian, etc):
  • Home Assistant version installed: 2024.9.1
  • Component version installed:
  • Last know working version:
  • LG device type and model with issue:
  • LG devices connected (list): washer

Output of HA logs
Paste the relavant output of the HA log here.


Additional context
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@Horstage
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Same here.
I tried logging in in the app and it asked for an SMS confirmation code. This might be the problem.
Using the link method didn't work either.

@Francois1976
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I had the same problem. Follow the loggin process on the app with the SMS confirmation code but I cannot login on Home assistant.

@Horstage
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Issue resolved for me, by using the integration which already exists in HA, which is Token based

@jpeters001
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where did you find your token?

@Horstage
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Horstage commented Dec 3, 2024

Go to Open your Home Assistant instance and start setting up a new integration of a specific brand. choose LG ThinQ and in the description is the link to the token

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4 participants