diff --git a/logic.py b/logic.py
index 0366eb9..85821d2 100644
--- a/logic.py
+++ b/logic.py
@@ -109,10 +109,15 @@ def get_indicator_by_country(
         indicator: str,
         year: int
     ) -> dict[str, decimal.Decimal]:
-    _metadata, data = utils.open_saved_world_bank_data(indicator, year)
+    data = utils.open_saved_world_bank_data(indicator, year)
+    # The next few lines are written defensively because of the variation
+    # in the JSON received from the World Bank API.
     if not data:
         return {}
-    return {each['countryiso3code']: each['value'] for each in data}
+    _metadata, country_records = data
+    if not country_records:
+        return {}
+    return {each['countryiso3code']: each['value'] for each in country_records}
 
 
 def get_base_bands():
@@ -186,7 +191,11 @@ def latest_multiplier_for_indicator(
             return multiplier, warning
 
     if base_improperly_configured == 5:
-        raise ImproperlyConfigured(f'{base_key} not found in {indicator} data')
+        logger.error(
+            f'{base_key} not found in the data for indicator {indicator}. '
+            f'World Bank data may be missing or the base band '
+            f'may not be properly configured.'
+        )
 
     return multiplier, warning
 
@@ -236,7 +245,7 @@ def determine_billing_agent(country):
             agent = models.BillingAgent.objects.get(default=True)
             return agent
         except models.BillingAgent.DoesNotExist:
-            raise ImproperlyConfigured(
+            logger.error(
                 'No billing agent has been set as default'
             )
 
diff --git a/models.py b/models.py
index d877199..3cd3e84 100755
--- a/models.py
+++ b/models.py
@@ -352,7 +352,7 @@ def calculate_fee(self) -> Tuple[int, str]:
 
         fee = logic.get_base_band(self.level).fee
         if fee is None:
-            raise ImproperlyConfigured(
+            logger.error(
                 'No fee has been set on base band'
             )
 
diff --git a/tests/test_logic.py b/tests/test_logic.py
index fddbdea..33f15c6 100644
--- a/tests/test_logic.py
+++ b/tests/test_logic.py
@@ -23,26 +23,30 @@ def test_get_display_bands(self):
             '1000–1001',
         )
 
-    def test_get_indicator_by_country(self):
-        with patch(
-            'plugins.consortial_billing.utils.open_saved_world_bank_data',
-        ) as open_saved:
-            open_saved.return_value = [{}, []]
-            data = logic.get_indicator_by_country(self.fake_indicator, 2050)
-            open_saved.assert_called()
-            self.assertEqual(data, {})
-
-            open_saved.return_value = [
-                {},
-                [
-                    {
-                        'countryiso3code': 'NLD',
-                        'value': 12345,
-                    }
-                ]
+    @patch('plugins.consortial_billing.utils.open_saved_world_bank_data')
+    def test_get_indicator_by_country(self, open_saved):
+
+        open_saved.return_value = []
+        data = logic.get_indicator_by_country(self.fake_indicator, 2050)
+        open_saved.assert_called()
+        self.assertEqual(data, {})
+
+        open_saved.return_value = ['something', None]
+        data = logic.get_indicator_by_country(self.fake_indicator, 2050)
+        open_saved.assert_called()
+        self.assertEqual(data, {})
+
+        open_saved.return_value = [
+            {},
+            [
+                {
+                    'countryiso3code': 'NLD',
+                    'value': 12345,
+                }
             ]
-            data = logic.get_indicator_by_country(self.fake_indicator, 2050)
-            self.assertEqual(data['NLD'], 12345)
+        ]
+        data = logic.get_indicator_by_country(self.fake_indicator, 2050)
+        self.assertEqual(data['NLD'], 12345)
 
     def test_get_base_band(self):
 
@@ -125,13 +129,14 @@ def test_latest_multiplier_for_indicator(self):
             self.assertEqual(warning, '')
 
             get_indicator.return_value = {'dog': 5}
-            with self.assertRaises(ImproperlyConfigured):
-                multiplier, warning = logic.latest_multiplier_for_indicator(
-                    self.fake_indicator,
-                    measure_key,
-                    base_key,
-                    warning_text,
-                )
+            multiplier, warning = logic.latest_multiplier_for_indicator(
+                self.fake_indicator,
+                measure_key,
+                base_key,
+                warning_text,
+            )
+            self.assertEqual(multiplier, 1)
+            self.assertEqual(warning, warning_text)
 
             get_indicator.return_value = {'cat': 10}
             multiplier, warning = logic.latest_multiplier_for_indicator(