diff --git a/docs/user/status.md b/docs/user/status.md
index 2cffa05ff..1e3084c99 100644
--- a/docs/user/status.md
+++ b/docs/user/status.md
@@ -22,7 +22,7 @@ If this happens it is a CVO coding error, because clearing [`desiredUpdate`][api
 `ClusterOperatorNotAvailable` (or the consolidated `ClusterOperatorsNotAvailable`) is set when the CVO fails to retrieve the ClusterOperator from the cluster or when the retrieved ClusterOperator does not satisfy [the reconciliation conditions](reconciliation.md#clusteroperator).
 
 Unlike most manifest-reconciliation failures, this error does not immediately result in `Failing=True`.
-Under some conditions during installs and updates, the CVO will treat this condition as a `Progressing=True` condition and give the operator up to ten minutes to level before reporting `Failing=True`.
+Under some conditions during installs and updates, the CVO will treat this condition as a `Progressing=True` condition and give the operator up to twenty minutes to level before reporting `Failing=True`.
 
 ## RetrievedUpdates
 
diff --git a/pkg/cvo/status.go b/pkg/cvo/status.go
index 3e446e0ce..c15259a5d 100644
--- a/pkg/cvo/status.go
+++ b/pkg/cvo/status.go
@@ -344,13 +344,13 @@ func (optr *Operator) syncStatus(ctx context.Context, original, config *configv1
 
 // convertErrorToProgressing returns true if the provided status indicates a failure condition can be interpreted as
 // still making internal progress. The general error we try to suppress is an operator or operators still being
-// unavailable AND the general payload task making progress towards its goal. An operator is given 10 minutes since
+// unavailable AND the general payload task making progress towards its goal. An operator is given 20 minutes since
 // its last update to go ready, or an hour has elapsed since the update began, before the condition is ignored.
 func convertErrorToProgressing(history []configv1.UpdateHistory, now time.Time, status *SyncWorkerStatus) (reason string, message string, ok bool) {
 	if len(history) == 0 || status.Failure == nil || status.Reconciling || status.LastProgress.IsZero() {
 		return "", "", false
 	}
-	if now.Sub(status.LastProgress) > 10*time.Minute || now.Sub(history[0].StartedTime.Time) > time.Hour {
+	if now.Sub(status.LastProgress) > 20*time.Minute || now.Sub(history[0].StartedTime.Time) > time.Hour {
 		return "", "", false
 	}
 	uErr, ok := status.Failure.(*payload.UpdateError)