From dbeb471582130bc8aad571f63d4486dfd3d448e8 Mon Sep 17 00:00:00 2001
From: jeffchulg <jelias@chu.ulg.ac.be>
Date: Thu, 14 Mar 2013 15:02:04 +0100
Subject: [PATCH 1/2] Add link to help topic associated FAQs

---
 include/staff/ticket-view.inc.php | 6 ++++--
 1 file changed, 4 insertions(+), 2 deletions(-)

diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index 45f25805..5a999ff6 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -250,8 +250,10 @@
         <td width="50%">
             <table cellspacing="0" cellpadding="4" width="100%" border="0">
                 <tr>
-                    <th width="100">Help Topic:</th>
-                    <td><?php echo Format::htmlchars($ticket->getHelpTopic()); ?></td>
+                    <th width="100">Help Topic:</th>                    
+                    <td>
+                     <a href="/scp/kb.php?a=search&q=&cid=&topicId=<?php echo $ticket->getTopicId()?>">
+                        <?php echo Format::htmlchars($ticket->getTopic()->getName()); ?></a></td>
                 </tr>
                 <tr>
                     <th nowrap>Last Message:</th>

From 45939ac7d0a06cf63eb01d9e410da0eccde4ee1a Mon Sep 17 00:00:00 2001
From: jeffchulg <jelias@chu.ulg.ac.be>
Date: Thu, 28 Mar 2013 07:30:29 +0100
Subject: [PATCH 2/2] link to FAQ Search as greezybacon said

---
 include/staff/ticket-view.inc.php | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/include/staff/ticket-view.inc.php b/include/staff/ticket-view.inc.php
index 5a999ff6..d49046d9 100644
--- a/include/staff/ticket-view.inc.php
+++ b/include/staff/ticket-view.inc.php
@@ -252,7 +252,7 @@
                 <tr>
                     <th width="100">Help Topic:</th>                    
                     <td>
-                     <a href="/scp/kb.php?a=search&q=&cid=&topicId=<?php echo $ticket->getTopicId()?>">
+                     <a href="<?php echo sprintf("%s/scp/kb.php?a=search&topicId=%s", $cfg->getBaseUrl(), $ticket->getTopicId()); ?>">
                         <?php echo Format::htmlchars($ticket->getTopic()->getName()); ?></a></td>
                 </tr>
                 <tr>