diff --git a/_resource/.icons/groups.svg b/_resource/.icons/groups.svg new file mode 100644 index 000000000..3b42ea551 --- /dev/null +++ b/_resource/.icons/groups.svg @@ -0,0 +1 @@ + \ No newline at end of file diff --git a/docs/get-help.md b/docs/get-help.md new file mode 100644 index 000000000..866f84c19 --- /dev/null +++ b/docs/get-help.md @@ -0,0 +1,35 @@ +# Get more help + +This guide is packed with information, but it can’t cover everything you need to know about Percona XtraBackup. It also won’t cover every scenario you might come across. + +Think of this guide as a solid starting point. There’s always more to learn, and you’ll keep discovering new things as you get hands-on experience. And remember, the more you experiment and work with Percona Server for MySQL, the more confident and skilled you’ll become. Don’t be afraid to try things out and ask questions when you get stuck. + +Managing database backups comes with its own set of challenges. You need to ensure data is stored securely and is always recoverable when something goes wrong. Backups must be consistent, capturing data accurately without disrupting the live system. As databases grow, backup processes can become slower, more complex, and resource-intensive. + +You also have to decide on the right backup strategy—full, incremental, or differential—and balance speed, storage space, and recovery needs. Testing backups is another critical step; a backup is only useful if it actually works when you need it. On top of this, you must consider encryption to protect sensitive data, manage access permissions carefully, and ensure compliance with data retention policies. + +It’s a delicate balance of preparation, execution, and maintenance to keep backups reliable and databases resilient. + +=== ":groups: Ask a question in the Community Forum" + + Be a part of a space where you can tap into a wealth of knowledge from other database enthusiasts and experts who work with Percona’s software every day. While our service is entirely free, keep in mind that response times can vary depending on the complexity of the question. You are engaging with people who genuinely love solving database challenges. + + I recommend visiting our [Community Forum](https://forums.percona.com/t/welcome-to-perconas-community-forum/7). It’s an excellent place for discussions, technical insights, and support around Percona database software. If you’re new and feeling a bit unsure, our [FAQ](https://forums.percona.com/faq) and [Guide for New Users](https://forums.percona.com/t/faq-guide-for-new-users/8562) ease you in. + + Want a more dynamic conversation or real-time interaction? Check out our community on [Discord](http://per.co.na/discord). It has database specialists and enthusiasts discussing everything from performance tuning to architecture best practices. + + If you have thoughts, feedback, or ideas to share, the community team would like to hear from you at [community-team@percona.com](community-team@percona.com). We’re always excited to connect and improve everyone's experience. + + +=== ":percona-logo: Work with a Percona Expert" + + [Percona experts](https://www.percona.com/services/consulting) bring years of experience in tackling tough database performance issues and design challenges. We understand your challenges when managing complex database environments. That's why we offer various services to help you simplify your operations and achieve your goals. + + | Service | Description | + |----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------| + | 24/7 Expert Support | Our dedicated team of database experts is available 24/7 to assist you with any database issues. We provide flexible support plans tailored to your specific needs. | + | Hands-On Database Management | Our managed services team can take over the day-to-day management of your database infrastructure, freeing up your time to focus on other priorities. | + | Expert Consulting | Our experienced consultants provide guidance on database topics like architecture design, migration planning, performance optimization, and security best practices. | + | Comprehensive Training | Our training programs help your team develop skills to manage databases effectively, offering virtual and in-person courses. | + + We're here to help you every step of the way. Whether you need a quick fix or a long-term partnership, we're ready to provide your expertise and support. diff --git a/mkdocs-base.yml b/mkdocs-base.yml index a8c5a3cf0..104084773 100644 --- a/mkdocs-base.yml +++ b/mkdocs-base.yml @@ -145,6 +145,7 @@ extra: nav: - Home: index.md + - get-help.md - Release notes: - Release notes index: release-notes.md - release-notes/8.0/8.0.35-31.0.upd.md diff --git a/snippets/get-help-snip.md b/snippets/get-help-snip.md new file mode 100644 index 000000000..7268891e1 --- /dev/null +++ b/snippets/get-help-snip.md @@ -0,0 +1 @@ +Review [Get more help](get-help.md) for ways that we can work with you. \ No newline at end of file diff --git a/snippets/services-banner.md b/snippets/services-banner.md index 36502ae62..6ad8d98e8 100644 --- a/snippets/services-banner.md +++ b/snippets/services-banner.md @@ -1,11 +1,13 @@
-## Get expert help { .title } +## Need help? { .title } -If you need assistance, visit the community forum for comprehensive and free database knowledge, or contact our Percona Database Experts for professional support and services. +Dive into our active community forum, where you can connect with fellow database enthusiasts, share experiences, and learn from experts. + +For those seeking in-depth guidance and tailored solutions, our team of Percona Database Experts is ready to assist you.
-[:material-forum-outline: Community Forum](https://forums.percona.com/){:target="_blank"} [:percona-logo: Get a Percona Expert](https://www.percona.com/about/contact){:target="_blank"} +[:groups: Add a question in the Community Forum](https://forums.percona.com/){:target="_blank"} [:percona-logo: Work with a Percona Expert](https://www.percona.com/about/contact){:target="_blank"}