diff --git a/changelog/fix_error_in_rails_presence_when_ternary.md b/changelog/fix_error_in_rails_presence_when_ternary.md
new file mode 100644
index 0000000000..131e303043
--- /dev/null
+++ b/changelog/fix_error_in_rails_presence_when_ternary.md
@@ -0,0 +1 @@
+* [#931](https://github.com/rubocop/rubocop-rails/pull/931): Fix error in `Rails/Presence` when ternary operators are used in multiple lines. ([@r7kamura][])
diff --git a/lib/rubocop/cop/rails/presence.rb b/lib/rubocop/cop/rails/presence.rb
index ac1e69c185..6a134736ae 100644
--- a/lib/rubocop/cop/rails/presence.rb
+++ b/lib/rubocop/cop/rails/presence.rb
@@ -112,10 +112,10 @@ def message(node, receiver, other)
         end
 
         def current(node)
-          if node.source.include?("\n")
+          if !node.ternary? && node.source.include?("\n")
             "#{node.loc.keyword.with(end_pos: node.condition.loc.selector.end_pos).source} ... end"
           else
-            node.source
+            node.source.gsub(/\n\s*/, ' ')
           end
         end
 
diff --git a/spec/rubocop/cop/rails/presence_spec.rb b/spec/rubocop/cop/rails/presence_spec.rb
index 898ecf9fff..93cf6ab707 100644
--- a/spec/rubocop/cop/rails/presence_spec.rb
+++ b/spec/rubocop/cop/rails/presence_spec.rb
@@ -233,6 +233,21 @@
     RUBY
   end
 
+  context 'when multiline ternary can be replaced' do
+    it 'registers an offense and corrects' do
+      expect_offense(<<~RUBY)
+        a.present? ?
+        ^^^^^^^^^^^^ Use `a.presence` instead of `a.present? ? a : nil`.
+          a :
+          nil
+      RUBY
+
+      expect_correction(<<~RUBY)
+        a.presence
+      RUBY
+    end
+  end
+
   context 'when a method argument of `else` branch is enclosed in parentheses' do
     it 'registers an offense and corrects' do
       expect_offense(<<~RUBY)