diff --git a/src/services/transcript-parser.js b/src/services/transcript-parser.js
index 61c385ce..6232d7d3 100644
--- a/src/services/transcript-parser.js
+++ b/src/services/transcript-parser.js
@@ -23,6 +23,10 @@ const TRANSCRIPT_MIME_TYPES = {
   docx: ['application/vnd.openxmlformats-officedocument.wordprocessingml.document']
 };
 
+export const VTT_TIMESTAMP_REGEX = /^(?:\d{2}:)?\d{2}:\d{2}(?:\.\d+)/g;
+// SRT allows using comma for milliseconds while WebVTT does not
+export const SRT_TIMESTAMP_REGEX = /^(?:\d{2}:)?\d{2}:\d{2}(?:[.,]\d+)/g;
+
 const TRANSCRIPT_MIME_EXTENSIONS = [
   { type: TRANSCRIPT_MIME_TYPES.json, ext: 'json' },
   { type: TRANSCRIPT_MIME_TYPES.webvtt, ext: 'vtt' },
@@ -732,9 +736,9 @@ function parseTimedTextLine({ times, line, tag }, isSRT) {
   let timestampRegex;
   if (isSRT) {
     // SRT allows using comma for milliseconds while WebVTT does not
-    timestampRegex = /^(?:\d{2}:)?\d{2}:\d{2}(?:[.,]\d+)/g;
+    timestampRegex = SRT_TIMESTAMP_REGEX;
   } else {
-    timestampRegex = /^(?:\d{2}:)?\d{2}:\d{2}(?:\.\d+)/;
+    timestampRegex = VTT_TIMESTAMP_REGEX;
   }
 
   switch (tag) {
diff --git a/src/services/utility-helpers.js b/src/services/utility-helpers.js
index 3a0105ba..c4bfab9a 100644
--- a/src/services/utility-helpers.js
+++ b/src/services/utility-helpers.js
@@ -253,11 +253,21 @@ export function getMediaFragment(uri, duration = 0) {
   if (uri !== undefined) {
     const fragment = uri.split('#t=')[1];
     if (fragment !== undefined) {
-      let [start, end] = fragment.split(',');
+      let start, end;
+      /**
+       * If the times are in a string format (hh:mm:ss) check for comma seperated decimals.
+       * Some SRT captions use comma to seperate milliseconds.
+       */
+      const timestampRegex = /([0-9]*:){1,2}([0-9]{2})(?:((\.|\,)[0-9]{2,3})?)/g;
+      if (fragment.includes(':') && [...fragment.matchAll(/\,/g)]?.length > 1) {
+        const times = [...fragment.matchAll(timestampRegex)];
+        [start, end] = times?.length == 2 ? [times[0][0], times[1][0]] : [0, 0];
+      } else {
+        [start, end] = fragment.split(',');
+      }
       if (end === undefined) {
         end = duration.toString();
       }
-      let timestampRegex = /([0-9]*:){1,2}([0-9]{2})(?:(\.[0-9]{2,3})*)/g;
       return {
         start: start.match(timestampRegex) ? timeToS(start) : Number(start),
         end: end.match(timestampRegex) ? timeToS(end) : Number(end)
diff --git a/src/services/utility-helpers.test.js b/src/services/utility-helpers.test.js
index 00d65fe4..ac40f06a 100644
--- a/src/services/utility-helpers.test.js
+++ b/src/services/utility-helpers.test.js
@@ -75,6 +75,22 @@ describe('util helper', () => {
       });
     });
 
+    it('returns time in seconds when hh:mm:ss,ms format time string is given', () => {
+      expect(util.getMediaFragment(
+        'http://example.com/sample/manifest/canvas#t=00:07:53,900,00:07:56,500'
+      )).toEqual({
+        start: 473.9, end: 476.5
+      });
+    });
+
+    it('returns time in seconds when hh:mm:ss format with mixed decimal formating is given', () => {
+      expect(util.getMediaFragment(
+        'http://example.com/sample/manifest/canvas#t=00:07:53.900,00:07:56,500'
+      )).toEqual({
+        start: 473.9, end: 476.5
+      });
+    });
+
     it('returns time in seconds when hh:mm:ss format time string is given', () => {
       expect(util.getMediaFragment(
         'http://example.com/sample/manifest/canvas#t=00:07:53,00:07:56'
@@ -82,6 +98,22 @@ describe('util helper', () => {
         start: 473, end: 476
       });
     });
+
+    it('returns time in seconds when mm:ss,ms format time string is given', () => {
+      expect(util.getMediaFragment(
+        'http://example.com/sample/manifest/canvas#t=07:53,900,07:56,500'
+      )).toEqual({
+        start: 473.9, end: 476.5
+      });
+    });
+
+    it('returns time in seconds when mm:ss,ms format with mixed decimal formatting is given', () => {
+      expect(util.getMediaFragment(
+        'http://example.com/sample/manifest/canvas#t=07:53.900,07:56,500'
+      )).toEqual({
+        start: 473.9, end: 476.5
+      });
+    });
   });
 
   describe('getResourceItems()', () => {