From ee2534b2762eea89f2327256901132ccac0e6d71 Mon Sep 17 00:00:00 2001 From: pwseg Date: Wed, 26 Mar 2025 16:53:48 -0500 Subject: [PATCH 01/24] redo annoying EOS alert --- src/engage/onboarding.md | 15 ++------------- 1 file changed, 2 insertions(+), 13 deletions(-) diff --git a/src/engage/onboarding.md b/src/engage/onboarding.md index d31a5f4c2c..0dec4a8474 100644 --- a/src/engage/onboarding.md +++ b/src/engage/onboarding.md @@ -4,19 +4,8 @@ plan: engage-premier redirect_from: - '/engage/overview/onboarding' --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"} for advanced multichannel marketing capabilities. Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers. From 2507babe75e45d43172300e02958f036e85f1766 Mon Sep 17 00:00:00 2001 From: pwseg Date: Wed, 26 Mar 2025 16:54:05 -0500 Subject: [PATCH 02/24] hide Premier onboarding page --- src/engage/onboarding.md | 1 + 1 file changed, 1 insertion(+) diff --git a/src/engage/onboarding.md b/src/engage/onboarding.md index 0dec4a8474..976fc88de0 100644 --- a/src/engage/onboarding.md +++ b/src/engage/onboarding.md @@ -1,6 +1,7 @@ --- title: Twilio Engage Premier Onboarding Guide plan: engage-premier +hidden: true redirect_from: - '/engage/overview/onboarding' --- From 9043f5d19261ef018d993bdf9b9a43e48186f127 Mon Sep 17 00:00:00 2001 From: pwseg Date: Wed, 26 Mar 2025 17:55:26 -0500 Subject: [PATCH 03/24] Update other Engage Premier EOL alerts --- src/engage/campaigns/broadcasts.md | 15 ++------------- src/engage/campaigns/email-campaigns.md | 15 ++------------- src/engage/campaigns/index.md | 15 ++------------- src/engage/campaigns/mobile-push/index.md | 15 ++------------- .../campaigns/mobile-push/push-campaigns.md | 15 ++------------- src/engage/campaigns/sms-campaigns.md | 15 ++------------- src/engage/campaigns/whatsapp-campaigns.md | 16 ++-------------- src/engage/content/email/editor.md | 15 ++------------- src/engage/content/email/html-editor.md | 15 ++------------- src/engage/content/email/template.md | 15 ++------------- src/engage/content/mobile-push.md | 15 ++------------- src/engage/content/organization.md | 15 ++------------- src/engage/content/sms/template.md | 15 ++------------- src/engage/content/whatsapp.md | 15 ++------------- src/engage/onboarding.md | 2 +- src/engage/user-subscriptions/csv-upload.md | 15 ++------------- src/engage/user-subscriptions/index.md | 15 ++------------- .../user-subscriptions/set-user-subscriptions.md | 15 ++------------- .../user-subscriptions/subscription-groups.md | 15 ++------------- .../user-subscriptions/subscription-sql.md | 15 ++------------- .../user-subscriptions/subscription-states.md | 15 ++------------- 21 files changed, 41 insertions(+), 262 deletions(-) diff --git a/src/engage/campaigns/broadcasts.md b/src/engage/campaigns/broadcasts.md index 489a66fda4..55365e2622 100644 --- a/src/engage/campaigns/broadcasts.md +++ b/src/engage/campaigns/broadcasts.md @@ -2,19 +2,8 @@ title: Broadcasts plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Broadcasts are one-time email or SMS campaigns that you can send with Twilio Engage. Use broadcasts for single, one-off occasions like the following: diff --git a/src/engage/campaigns/email-campaigns.md b/src/engage/campaigns/email-campaigns.md index 82c9f3515a..bc32a34a80 100644 --- a/src/engage/campaigns/email-campaigns.md +++ b/src/engage/campaigns/email-campaigns.md @@ -2,19 +2,8 @@ title: Email Campaigns plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an email campaign. diff --git a/src/engage/campaigns/index.md b/src/engage/campaigns/index.md index e9bb32f5d5..0799e8ec43 100644 --- a/src/engage/campaigns/index.md +++ b/src/engage/campaigns/index.md @@ -2,19 +2,8 @@ title: Campaigns Overview plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Engage, you can build email and SMS marketing campaigns within Journeys. diff --git a/src/engage/campaigns/mobile-push/index.md b/src/engage/campaigns/mobile-push/index.md index 888283c5e3..351a0a0925 100644 --- a/src/engage/campaigns/mobile-push/index.md +++ b/src/engage/campaigns/mobile-push/index.md @@ -2,19 +2,8 @@ title: Mobile Push Onboarding plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. This page walks you through the process of setting up mobile push notifications using Segment, Twilio, and Firebase/Apple Developer. diff --git a/src/engage/campaigns/mobile-push/push-campaigns.md b/src/engage/campaigns/mobile-push/push-campaigns.md index 4842ddacf1..ceb1fa5663 100644 --- a/src/engage/campaigns/mobile-push/push-campaigns.md +++ b/src/engage/campaigns/mobile-push/push-campaigns.md @@ -2,19 +2,8 @@ title: Mobile Push Campaigns plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send a mobile push campaign. diff --git a/src/engage/campaigns/sms-campaigns.md b/src/engage/campaigns/sms-campaigns.md index ec9d26f408..a118bf7fe9 100644 --- a/src/engage/campaigns/sms-campaigns.md +++ b/src/engage/campaigns/sms-campaigns.md @@ -2,19 +2,8 @@ title: SMS Campaigns plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an SMS campaign. diff --git a/src/engage/campaigns/whatsapp-campaigns.md b/src/engage/campaigns/whatsapp-campaigns.md index 883bda8d14..e97b09f8a2 100644 --- a/src/engage/campaigns/whatsapp-campaigns.md +++ b/src/engage/campaigns/whatsapp-campaigns.md @@ -2,20 +2,8 @@ title: WhatsApp Campaigns plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
- +> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. ## How Engage campaigns work Twilio Engage uses Journeys to send WhatsApp, email, and SMS campaigns. With Journeys, you add conditions and steps that trigger actions like sending a WhatsApp message. diff --git a/src/engage/content/email/editor.md b/src/engage/content/email/editor.md index 43c7b4a56d..550c74cc5d 100644 --- a/src/engage/content/email/editor.md +++ b/src/engage/content/email/editor.md @@ -2,19 +2,8 @@ title: Drag and Drop Editor plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build email templates with a *what you see is what you get* (WYSIWYG) Drag and Drop Editor. Use drag and drop tools to design the template layout and include user profile traits to personalize the message for each recipient. diff --git a/src/engage/content/email/html-editor.md b/src/engage/content/email/html-editor.md index cb7e94ae3b..d276bfb26b 100644 --- a/src/engage/content/email/html-editor.md +++ b/src/engage/content/email/html-editor.md @@ -2,19 +2,8 @@ title: HTML Editor beta: true --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use the HTML Editor to design your email template with both code and visual editing capabilities. Build your email template with code, copy and paste existing code, or use the Visual Editor for a code free design experience. diff --git a/src/engage/content/email/template.md b/src/engage/content/email/template.md index f7baf74d1c..358fccbc7a 100644 --- a/src/engage/content/email/template.md +++ b/src/engage/content/email/template.md @@ -2,19 +2,8 @@ title: Email Template plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build personalized email templates to store and use throughout marketing campaigns. diff --git a/src/engage/content/mobile-push.md b/src/engage/content/mobile-push.md index 3d2efa2e51..d86ac68a8b 100644 --- a/src/engage/content/mobile-push.md +++ b/src/engage/content/mobile-push.md @@ -2,19 +2,8 @@ title: Mobile Push Template plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. Segment recommends exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build mobile push templates to include throughout your marketing campaigns. diff --git a/src/engage/content/organization.md b/src/engage/content/organization.md index 33f6cb041b..d2f661b5b9 100644 --- a/src/engage/content/organization.md +++ b/src/engage/content/organization.md @@ -3,19 +3,8 @@ title: Organizing Your Templates plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. To add structure to your marketing content, you can organize templates into folders and duplicate them within your Segment space. diff --git a/src/engage/content/sms/template.md b/src/engage/content/sms/template.md index 506d509976..f8158bcf22 100644 --- a/src/engage/content/sms/template.md +++ b/src/engage/content/sms/template.md @@ -2,19 +2,8 @@ title: SMS Template plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build SMS message templates to include throughout your marketing campaigns. diff --git a/src/engage/content/whatsapp.md b/src/engage/content/whatsapp.md index b26ad504e5..5e05fd3ca8 100644 --- a/src/engage/content/whatsapp.md +++ b/src/engage/content/whatsapp.md @@ -2,19 +2,8 @@ title: WhatsApp Template plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can build personalized WhatsApp templates to store and use throughout marketing campaigns. diff --git a/src/engage/onboarding.md b/src/engage/onboarding.md index 976fc88de0..a20d01af01 100644 --- a/src/engage/onboarding.md +++ b/src/engage/onboarding.md @@ -6,7 +6,7 @@ redirect_from: - '/engage/overview/onboarding' --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"} for advanced multichannel marketing capabilities. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers. diff --git a/src/engage/user-subscriptions/csv-upload.md b/src/engage/user-subscriptions/csv-upload.md index 1e45bd6987..728c6fc7ff 100644 --- a/src/engage/user-subscriptions/csv-upload.md +++ b/src/engage/user-subscriptions/csv-upload.md @@ -2,19 +2,8 @@ title: Update Subscriptions with a CSV plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use the CSV Uploader to add or update user subscription states. diff --git a/src/engage/user-subscriptions/index.md b/src/engage/user-subscriptions/index.md index a64c05d47a..dc822638ce 100644 --- a/src/engage/user-subscriptions/index.md +++ b/src/engage/user-subscriptions/index.md @@ -2,19 +2,8 @@ title: User Subscriptions Overview plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Segment associates [subscription states](/docs/engage/user-subscriptions/set-user-subscriptions/) with each email address and phone number **external id** in your audiences. Subscription states indicate the level of consent end users have given to receive your marketing campaigns. diff --git a/src/engage/user-subscriptions/set-user-subscriptions.md b/src/engage/user-subscriptions/set-user-subscriptions.md index b2b879bc81..c6b55706d7 100644 --- a/src/engage/user-subscriptions/set-user-subscriptions.md +++ b/src/engage/user-subscriptions/set-user-subscriptions.md @@ -2,19 +2,8 @@ title: Set User Subscriptions plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Segment associates a [user subscription state](/docs/engage/user-subscriptions/subscription-states/) with each email address and phone number in your Engage audiences. Subscription states give you insight into the level of consent a user has given you to receive your Engage campaigns. diff --git a/src/engage/user-subscriptions/subscription-groups.md b/src/engage/user-subscriptions/subscription-groups.md index e581fca676..bedbefb877 100644 --- a/src/engage/user-subscriptions/subscription-groups.md +++ b/src/engage/user-subscriptions/subscription-groups.md @@ -2,19 +2,8 @@ title: Subscription Groups plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Subscription groups let your users choose the emails they want to receive from you. This page introduces subscription groups and explains how you can use them with [Engage email campaigns](/docs/engage/campaigns/email-campaigns/). diff --git a/src/engage/user-subscriptions/subscription-sql.md b/src/engage/user-subscriptions/subscription-sql.md index 5e8941970f..40bd381d4f 100644 --- a/src/engage/user-subscriptions/subscription-sql.md +++ b/src/engage/user-subscriptions/subscription-sql.md @@ -3,19 +3,8 @@ title: Subscriptions with SQL Traits plan: engage-premier beta: true --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Subscriptions with SQL Traits to connect to your data warehouse and query user subscription data to Engage on a scheduled basis. Use your data warehouse as a single source of truth for subscription statuses and query from warehouses such as BigQuery, Redshift, or Snowflake. diff --git a/src/engage/user-subscriptions/subscription-states.md b/src/engage/user-subscriptions/subscription-states.md index 4e7778abe3..05439c43f1 100644 --- a/src/engage/user-subscriptions/subscription-states.md +++ b/src/engage/user-subscriptions/subscription-states.md @@ -2,19 +2,8 @@ title: User Subscription States plan: engage-premier --- -> info "" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024. Existing Segment customers will continue to have access and support to Engage Premier until an end-of-life (EOL) date is announced. We recommend exploring the following pages in preparation of a migration or future MCM needs: -> ->[Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns) -> ->Preferred ISV Partners: -> ->[Airship Blog](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}
->[Bloomreach Blog](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}
->[Braze Blog](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}
->[Insider Blog](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}
->[Klaviyo Blog](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}
->[Twilio Engage Foundations Documentation](/docs/engage/quickstart/)
+> info "Engage Premier End of Sale" +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Customer profiles in your Segment audiences contain **contact vectors**. A contact vector is a piece of unique, specific contact information associated with a customer, like the customer's email address or phone number. From 755be2f4d92245e83f643b76e1aa75686943caa3 Mon Sep 17 00:00:00 2001 From: pwseg Date: Wed, 26 Mar 2025 17:56:37 -0500 Subject: [PATCH 04/24] remove onboarding doc from sidenav --- src/_data/sidenav/main.yml | 2 -- 1 file changed, 2 deletions(-) diff --git a/src/_data/sidenav/main.yml b/src/_data/sidenav/main.yml index 0ed1d80825..0e442607d6 100644 --- a/src/_data/sidenav/main.yml +++ b/src/_data/sidenav/main.yml @@ -414,8 +414,6 @@ sections: title: Introduction - path: '/engage/quickstart' title: Foundations Onboarding - - path: '/engage/onboarding' - title: Premier Onboarding - path: '/engage/use-cases' title: Use Cases - section_title: User Subscriptions From d627dadabd5a7bb9ae04d7db6c095210e244e270 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:18:14 -0500 Subject: [PATCH 05/24] Update src/engage/user-subscriptions/subscription-states.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/subscription-states.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/subscription-states.md b/src/engage/user-subscriptions/subscription-states.md index 05439c43f1..956bd8e11e 100644 --- a/src/engage/user-subscriptions/subscription-states.md +++ b/src/engage/user-subscriptions/subscription-states.md @@ -3,7 +3,7 @@ title: User Subscription States plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Customer profiles in your Segment audiences contain **contact vectors**. A contact vector is a piece of unique, specific contact information associated with a customer, like the customer's email address or phone number. From 524a74d94ee18909280da77d731f0e80ac1723aa Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:18:25 -0500 Subject: [PATCH 06/24] Update src/engage/campaigns/index.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/index.md b/src/engage/campaigns/index.md index 0799e8ec43..07d7c1703a 100644 --- a/src/engage/campaigns/index.md +++ b/src/engage/campaigns/index.md @@ -3,7 +3,7 @@ title: Campaigns Overview plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Engage, you can build email and SMS marketing campaigns within Journeys. From a6b0b7ee3d2e9efa9cfa4d50cd2f294907251366 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:18:43 -0500 Subject: [PATCH 07/24] Update src/engage/user-subscriptions/subscription-sql.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/subscription-sql.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/subscription-sql.md b/src/engage/user-subscriptions/subscription-sql.md index 40bd381d4f..734a0c5488 100644 --- a/src/engage/user-subscriptions/subscription-sql.md +++ b/src/engage/user-subscriptions/subscription-sql.md @@ -4,7 +4,7 @@ plan: engage-premier beta: true --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Subscriptions with SQL Traits to connect to your data warehouse and query user subscription data to Engage on a scheduled basis. Use your data warehouse as a single source of truth for subscription statuses and query from warehouses such as BigQuery, Redshift, or Snowflake. From 1515bd4782529f1a298a5d095eda0ba14cecca32 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:18:56 -0500 Subject: [PATCH 08/24] Update src/engage/campaigns/email-campaigns.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/email-campaigns.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/email-campaigns.md b/src/engage/campaigns/email-campaigns.md index bc32a34a80..6cdf0bf4fa 100644 --- a/src/engage/campaigns/email-campaigns.md +++ b/src/engage/campaigns/email-campaigns.md @@ -3,7 +3,7 @@ title: Email Campaigns plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an email campaign. From edc8c89cc8f1d1126ef42cdd8f711c70889e17e4 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:21:01 -0500 Subject: [PATCH 09/24] Update src/engage/campaigns/mobile-push/index.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/mobile-push/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/mobile-push/index.md b/src/engage/campaigns/mobile-push/index.md index 351a0a0925..cb1417f437 100644 --- a/src/engage/campaigns/mobile-push/index.md +++ b/src/engage/campaigns/mobile-push/index.md @@ -3,7 +3,7 @@ title: Mobile Push Onboarding plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. This page walks you through the process of setting up mobile push notifications using Segment, Twilio, and Firebase/Apple Developer. From 1f646802d978d54c97630ed52db3bca50f86769d Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:21:17 -0500 Subject: [PATCH 10/24] Update src/engage/campaigns/mobile-push/push-campaigns.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/mobile-push/push-campaigns.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/mobile-push/push-campaigns.md b/src/engage/campaigns/mobile-push/push-campaigns.md index ceb1fa5663..ccf93dba56 100644 --- a/src/engage/campaigns/mobile-push/push-campaigns.md +++ b/src/engage/campaigns/mobile-push/push-campaigns.md @@ -3,7 +3,7 @@ title: Mobile Push Campaigns plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send a mobile push campaign. From e883bf9bdba040a055129b9b09b81f8b2ef685cc Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:21:35 -0500 Subject: [PATCH 11/24] Update src/engage/campaigns/sms-campaigns.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/sms-campaigns.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/sms-campaigns.md b/src/engage/campaigns/sms-campaigns.md index a118bf7fe9..7dd367fa70 100644 --- a/src/engage/campaigns/sms-campaigns.md +++ b/src/engage/campaigns/sms-campaigns.md @@ -3,7 +3,7 @@ title: SMS Campaigns plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can send email and SMS campaigns to users who have opted in to receive your marketing materials. On this page, you’ll learn how to create and send an SMS campaign. From dc250955eea09f25fafaffeb02578ba785d7c7cf Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:21:44 -0500 Subject: [PATCH 12/24] Update src/engage/campaigns/whatsapp-campaigns.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/campaigns/whatsapp-campaigns.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/campaigns/whatsapp-campaigns.md b/src/engage/campaigns/whatsapp-campaigns.md index e97b09f8a2..51ac9cd2bd 100644 --- a/src/engage/campaigns/whatsapp-campaigns.md +++ b/src/engage/campaigns/whatsapp-campaigns.md @@ -3,7 +3,7 @@ title: WhatsApp Campaigns plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. ## How Engage campaigns work Twilio Engage uses Journeys to send WhatsApp, email, and SMS campaigns. With Journeys, you add conditions and steps that trigger actions like sending a WhatsApp message. From 8358a8d291be3f64819ea25327ea9b0760bcddc3 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:21:57 -0500 Subject: [PATCH 13/24] Update src/engage/content/email/editor.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/email/editor.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/email/editor.md b/src/engage/content/email/editor.md index 550c74cc5d..4d7d9f71e1 100644 --- a/src/engage/content/email/editor.md +++ b/src/engage/content/email/editor.md @@ -3,7 +3,7 @@ title: Drag and Drop Editor plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build email templates with a *what you see is what you get* (WYSIWYG) Drag and Drop Editor. Use drag and drop tools to design the template layout and include user profile traits to personalize the message for each recipient. From 73c8dbaa3648de9cbfcb1d4001d2007a5210c310 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:22:16 -0500 Subject: [PATCH 14/24] Update src/engage/content/email/html-editor.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/email/html-editor.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/email/html-editor.md b/src/engage/content/email/html-editor.md index d276bfb26b..aca641e407 100644 --- a/src/engage/content/email/html-editor.md +++ b/src/engage/content/email/html-editor.md @@ -3,7 +3,7 @@ title: HTML Editor beta: true --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use the HTML Editor to design your email template with both code and visual editing capabilities. Build your email template with code, copy and paste existing code, or use the Visual Editor for a code free design experience. From 912c03f21db0bce60a8fc9cf5b7bed03215ca087 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:22:29 -0500 Subject: [PATCH 15/24] Update src/engage/content/mobile-push.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/mobile-push.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/mobile-push.md b/src/engage/content/mobile-push.md index d86ac68a8b..51ccb881b5 100644 --- a/src/engage/content/mobile-push.md +++ b/src/engage/content/mobile-push.md @@ -3,7 +3,7 @@ title: Mobile Push Template plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build mobile push templates to include throughout your marketing campaigns. From 4899353dce4703a45f098e4ffcb632c711f8ff3b Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:22:39 -0500 Subject: [PATCH 16/24] Update src/engage/content/sms/template.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/sms/template.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/sms/template.md b/src/engage/content/sms/template.md index f8158bcf22..fb5b0c52c2 100644 --- a/src/engage/content/sms/template.md +++ b/src/engage/content/sms/template.md @@ -3,7 +3,7 @@ title: SMS Template plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build SMS message templates to include throughout your marketing campaigns. From 6daa5e13e9e01f2c803c891639f841a127d7c29b Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:22:49 -0500 Subject: [PATCH 17/24] Update src/engage/onboarding.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/onboarding.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/onboarding.md b/src/engage/onboarding.md index a20d01af01..5cddc182b1 100644 --- a/src/engage/onboarding.md +++ b/src/engage/onboarding.md @@ -6,7 +6,7 @@ redirect_from: - '/engage/overview/onboarding' --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Twilio Engage brings Segment, Twilio, SendGrid, and WhatsApp together to help you create and send email, SMS, and WhatsApp campaigns to your customers. From 8d00f066dc9b6d2b70d87d1fe78329be0ab95b60 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:23:03 -0500 Subject: [PATCH 18/24] Update src/engage/user-subscriptions/index.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/index.md b/src/engage/user-subscriptions/index.md index dc822638ce..b0fbdde585 100644 --- a/src/engage/user-subscriptions/index.md +++ b/src/engage/user-subscriptions/index.md @@ -3,7 +3,7 @@ title: User Subscriptions Overview plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Segment associates [subscription states](/docs/engage/user-subscriptions/set-user-subscriptions/) with each email address and phone number **external id** in your audiences. Subscription states indicate the level of consent end users have given to receive your marketing campaigns. From 39e8c071e47ddf942bda4ef07c17431e4d0b4cbd Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:23:14 -0500 Subject: [PATCH 19/24] Update src/engage/user-subscriptions/subscription-groups.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/subscription-groups.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/subscription-groups.md b/src/engage/user-subscriptions/subscription-groups.md index bedbefb877..7342a7419a 100644 --- a/src/engage/user-subscriptions/subscription-groups.md +++ b/src/engage/user-subscriptions/subscription-groups.md @@ -3,7 +3,7 @@ title: Subscription Groups plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Subscription groups let your users choose the emails they want to receive from you. This page introduces subscription groups and explains how you can use them with [Engage email campaigns](/docs/engage/campaigns/email-campaigns/). From db5ffc246ee51c3b1564297ae8d33e5cf9e5ef3b Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:23:35 -0500 Subject: [PATCH 20/24] Update src/engage/content/email/template.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/email/template.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/email/template.md b/src/engage/content/email/template.md index 358fccbc7a..da8d32b446 100644 --- a/src/engage/content/email/template.md +++ b/src/engage/content/email/template.md @@ -3,7 +3,7 @@ title: Email Template plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use Twilio Engage to build personalized email templates to store and use throughout marketing campaigns. From e12337947047d475ccc3471112634bb289ef6681 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:25:08 -0500 Subject: [PATCH 21/24] Update src/engage/content/organization.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/organization.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/organization.md b/src/engage/content/organization.md index d2f661b5b9..0170c2efdc 100644 --- a/src/engage/content/organization.md +++ b/src/engage/content/organization.md @@ -4,7 +4,7 @@ plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. To add structure to your marketing content, you can organize templates into folders and duplicate them within your Segment space. From 3c596a97b59fc738ec226344eaa9337238a1087e Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:25:17 -0500 Subject: [PATCH 22/24] Update src/engage/content/whatsapp.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/content/whatsapp.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/content/whatsapp.md b/src/engage/content/whatsapp.md index 5e05fd3ca8..f76212869f 100644 --- a/src/engage/content/whatsapp.md +++ b/src/engage/content/whatsapp.md @@ -3,7 +3,7 @@ title: WhatsApp Template plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. With Twilio Engage, you can build personalized WhatsApp templates to store and use throughout marketing campaigns. From 5342c00c6623ba16c5df3fc50f1be8ae86d62431 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:25:41 -0500 Subject: [PATCH 23/24] Update src/engage/user-subscriptions/csv-upload.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/csv-upload.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/csv-upload.md b/src/engage/user-subscriptions/csv-upload.md index 728c6fc7ff..cabf1cfd38 100644 --- a/src/engage/user-subscriptions/csv-upload.md +++ b/src/engage/user-subscriptions/csv-upload.md @@ -3,7 +3,7 @@ title: Update Subscriptions with a CSV plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Use the CSV Uploader to add or update user subscription states. From 534565f168ef5eeb4e4e0a2ab911ecc40ca038a1 Mon Sep 17 00:00:00 2001 From: pwseg <86626706+pwseg@users.noreply.github.com> Date: Thu, 27 Mar 2025 14:25:50 -0500 Subject: [PATCH 24/24] Update src/engage/user-subscriptions/set-user-subscriptions.md Co-authored-by: forstisabella <92472883+forstisabella@users.noreply.github.com> --- src/engage/user-subscriptions/set-user-subscriptions.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/user-subscriptions/set-user-subscriptions.md b/src/engage/user-subscriptions/set-user-subscriptions.md index c6b55706d7..80c94ce1ec 100644 --- a/src/engage/user-subscriptions/set-user-subscriptions.md +++ b/src/engage/user-subscriptions/set-user-subscriptions.md @@ -3,7 +3,7 @@ title: Set User Subscriptions plan: engage-premier --- > info "Engage Premier End of Sale" -> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers will continue to have access to and support for Engage Premier until Segment announces and end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. +> Engage Premier entered an End of Sale (EOS) period effective June 10, 2024 and is no longer available for new customers. Existing Segment customers have access to and support for Engage Premier until Segment announces an end-of-life (EOL) date. Segment recommends exploring [Twilio Marketing Campaigns](https://www.twilio.com/en-us/sendgrid/marketing-campaigns){:target="_blank"}, as well as Segment's preferred ISV partners, including [Airship](https://www.twilio.com/en-us/blog/airship-integrated-customer-experience){:target="_blank"}, [Braze](https://www.twilio.com/en-us/blog/braze-conversational-marketing-campaigns){:target="_blank"}, [Klaviyo](https://www.twilio.com/en-us/blog/klaviyo-powering-smarter-digital-relationships){:target="_blank"}, [Bloomreach](https://www.twilio.com/en-us/blog/bloomreach-ecommerce-personalization){:target="_blank"}, and [Insider](https://www.twilio.com/en-us/blog/insider-cross-channel-customer-experience){:target="_blank"}. Segment associates a [user subscription state](/docs/engage/user-subscriptions/subscription-states/) with each email address and phone number in your Engage audiences. Subscription states give you insight into the level of consent a user has given you to receive your Engage campaigns.